Key Duties/Responsibilities:
Responsibilities % of Time Spent
Demonstrate ability to understand and use of appropriate methods, tools and applications having rational and organised approach to work.
To provide 1st level support and taking ownership of Incident and Problem cases.
60%
Visiting customer site and understanding customer requirement and configuring the devices.
Conduct POC on various CISCO and Juniper devices
Taking Secure meeting session to support customer in trouble shooting network issues
30%
Responsible for the uptime of the various client projects being managed / monitored.
Ensure that the tickets raised per shift are closed as per SLA and if not escalate as per the escalation Matrix defined.
10%
Skill Set:
Attitudinal:
Energetic & self-motivated & team player.
Goal achievers & positive thinking.
Should have good communication & Comprehension skill.
Functional:
CCNA certified.
Diploma in Hardware
Language Known: English, Hindi and Local Language
Travel Requirements: 50% on field and 50% in-house
Additional Comments: Thorough Knowledge of ISP/Hardware/ Networking and TELCOs
Click on ‘Apply Now’ Button or you can send an email with your Resume to [email protected]
Job Description Work with internal and external customers to understand current and future requirements and develop scalable and cost efficient...
Apply For This JobUS CITIZENSHIP REQUIRED FOR THIS POSITION: Yes RELOCATION ASSISTANCE: No relocation assistance available CLEARANCE TYPE: None TRAVEL: Yes, 10% of...
Apply For This JobJob requisition ID :: 52060 Date: Feb 13, 2023 Location: Bengaluru Designation: Manager Entity: Deloitte Touche Tohmatsu India LLP CS&AD...
Apply For This JobCompany Overview: Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure...
Apply For This JobGood Communication Skills Good Knowledge on IT (Switches, Routers, Power cables) Patience to deal with Clients Convincing Skills Ability to...
Apply For This JobPosition Responsibilities: Strategy Partner with MIS leaders and execute a technology strategy that will enhance overall business capabilities. Keep abreast...
Apply For This Job