Working and Troubleshooting on routing protocols like EIGRP, OSPF & Static route
Configuration of VLANs, RSTP, MSTP, IGMP, SNMP
Work in tandem with L2 / L3 to resolve escalated issues
Hands on experience on CISCO switches
Knowledge of Fibre Optic Network.
Online support to client
Visit to client
Visit to client
Key Duties/Responsibilities:
Responsibilities % of Time Spent
Demonstrate ability to understand and use of appropriate methods, tools and applications having rational and organised approach to work.
To provide 1st level support and taking ownership of Incident and Problem cases.
60 %
Visiting customer site and understanding customer requirement and configuring the devices.
Conduct POC on various CISCO devices
Taking Secure meeting session to support customer in trouble shooting network issues
30%
Responsible for the uptime of the various client projects being managed / monitored.
Ensure that the tickets raised per shift are closed as per SLA and if not escalate as per the escalation Matrix defined.
10%
Attitudinal:
Energetic & self-motivated & team player.
Goal achievers & positive thinking.
Should have good communication & Comprehension skill.
Functional:
CCNA certified.
Diploma in Hardware
Language Known:Hindi, English and local language
Travel Requirements: 50% on field and 50% in-house
Click on ‘Apply Now’ Button or you can send an email with your Resume to [email protected]
Job Description Dear Consultant,Are you Looking for Jobs in the United states | Here we are for you |Minimum 3...
Apply For This JobSUNIL KHULLAR INFOTECH MANAGEMENT SERVICES PRIVATE LIMITED, MANDI GOBINDGARH, PUNJAB Outsourced Bookkeeping is India’s leading and recognized as one of...
Apply For This JobJD- Network Engineer Job Description Our company is searching for a Network Engineer who can implement equipment installation plans based...
Apply For This JobLooking for immediate joiners with the following skills Strong knowledge on hardare and software Good knowledge on networking side Knowledge...
Apply For This JobWe are looking for a Business Development Manager/ BDE having 1 to 3 years of experience in IT Sales/ Software...
Apply For This JobWe are a softtware engineering product company and are the developers of a fully online ERP / CRM software used...
Apply For This Job