Optum Looking for Associate Business System Analyst – Hyderabad, TG at Hyderabad, Telangana Full Time

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that’s improving the lives of millions. Here, innovation isn’t about another gadget, it’s about making health care data available wherever and whenever people need it, safely and reliably. There’s no room for error. Join us and start doing your life’s best work.(sm)

Primary Responsibilities:
Act as liaison between customers and IT Teams

Preparation of dashboards and reporting activities

Collaborate with other key stake holder teams – Software, Hardware, Compliance & Remote Desktop

Ensure due diligence on emails, chat queries of customers and continuing customer support are being accomplished

Assure system data is accurate and integrations between internal systems are functioning properly

Identify, upskill, and resolve problems with – Various queries at customer point of view

Prioritizes and organizes own work to meet deadlines or SLA’s

Generally work is self-directed and not prescribed, works with minimal guidance

Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:
Fresher B.Com, B.SC Graduates

Overall understanding of end to end customer post hiring process to provide Global Support

Knowledge on excel activities with various short cut keys, V-Lookup, H-Lookup and Pivot Table proforma

Demonstrated knowledge of the infrastructure function

Strong leadership and coordination skills

Excellent interpersonal and communication skills (written and verbal) at both an individual and team level

Strong communication and analytical skills

Ability to interact and communicate at all organizational levels

Ability to prioritize and balance multiple priorities and projects

Ability to identify and communicate obstacles

Careers with Optum. Here’s the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world’s large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life’s best work.(sm)