Work closely with Oracle’s internal business and development teams to drive the technical/functional global implementation of Oracle’s applications internally. The main responsibilities may include: Manage all aspects of internal deployment projects and work closely with the internal teams on status, issues and communications. Define business specifications with the internal user community for the global deployment of the application. Define and drive business specifications for product and component integration points. Map standard application functionality to global/local business specifications. Manage product gaps from business specifications to product enhancement and/or business process change. Define product enhancements to drive solutions for all customers. Manage product setup definition and configuration along with internal business process teams. Manage all aspect of product rollout and coordination with internal teams. Define specifications for data migration from legacy systems into newer applications. Define specifications for data interfaces between applications for product rollouts. Manage user acceptance testing and transfer of information to internal teams. Provide technical support for implemented applications; diagnosing and reporting bugs, applying patches and upgrades as needed. Establish priorities for feasibility studies, systems design and implementation to develop new and/or modify the company’s information processing systems. Coordinate with functional departments involved to collect system specifications, techniques, and controls. Interact with senior management within Product Development, Business organizations and Global IT.
Duties and tasks are standard with some variation. Completes own role largely independently within defined policies and procedures. 2-4 years of related experience in a medium to large network distributed and computing environment. BS or equivalent experience in programming on enterprise or department servers or systems.
Our team comes under Food & Beverages Global Business Unit that delivers fully integrated solutions customized to fit unique business requirements. We work in a 24×7 model, responsible for providing Application Management Services to Oracle F&B applications hosted in Oracle Cloud Infrastructure (OCI). We also work as bridge between the support teams and development teams to analyze, troubleshoot and report bugs related to such applications. Our global AMS team has presence in India, Australia, Germany, Hungary, U.S. & U.K
Knowledge, Skills, Abilities, and Background
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