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Technical Support
Pab Consultants Private limited Hiring For Technical Support at Mohali Full Time
• Helping customers solve technical issues with computers, peripherals, and IoT/Smart Home/Connected Home devices
• Answering questions from customers about the features and capabilities of our Products
• Handle complaints and objections effectively should try to resolve the same without escalation
• Quickly and accurately performing multi-tasks like talking, listening, documenting information, seeking information and problem solving
• Excellent spoken and Good written communication skills
• Typing Skills: 30 WPM 90% accuracy
• Advanced understanding of the components of a computer and peripherals
• Experience repairing operating systems, software, and networking with Microsoft, Apple OS X, iOS, and Android, etc (including virus and malware removal)
