Job Description Summary: This role offers a very unique opportunity of operating at a horizontal scale across all the PayPal business functional units. The role would demand a combination of Devops solution architect and Software Solutions Architect skills aiming at creating innovative solutions that drive reliability at scale. You will be part of PayPal’s Site Reliability and Cloud Engineering portfolio, empowered to collaborate with all levels of leadership across the organization on designing reliable and resilient state of art software solutions, defining and applying devops best practices
Job Description:
Core Responsibilities include but are not limited to the following:
Solution Architect, Design and Implement strategic devops software solutions that confirm to industry standards, and thereby lead the enterprise DevOps transformation strategy.
Collaborate with enterprise architects, executive leadership, business heads, product leaders to architect, design, draft converged roadmaps and implement large scale devops transformation strategies
Operate as an SME of critical KPIs like Observability, Resiliency, Availability, Latency etc., Drive definition, adoption and transformation of the devops metrices at an enterprise scale
Triage and troubleshoot escalations for a wide variety of PayPal products.
Monitor, detect and troubleshoot issues during code rollouts on the live site. Analyze real-time data to determine issue severity and impact and advise Product Development and Release Management on release GO/NO-GO. Influence the reliability of the platform automation behind such decisions
Advise management and appropriate groups on customer impacting issues and provide recognized technical and business leadership while recommending appropriate actions.
Identify process gaps and implement process improvements to increase operational efficiency.
Participate in the development of tools, systems and processes aimed at improving product supportability and overall support productivity.
Work with different groups to develop and improve monitors for PayPal products and infrastructure.
When needed provide direct support to PayPal merchants and their technical teams.
Identify, verify and document irregularities in PayPal functionality, including posting appropriate bugs.
Work with Site Operation teams to address sites issues.
Participate in issue postmortems and influence a preventive culture, process changes and extreme automations
Build and establish new channels for the Operations and Development teams.
Perform extensive discovery and identity/lead opportunities of cost efficiency, tech debt reduction, revenue protection, process transformation etc.,
Application of the concept of infrastructure as code at scale though tooling such as Terraform & CloudFormation and other creative integrations.
What We’re Looking For:
14+ years of experience in IT industry with excellent knowledge of Software Engineering, Config management, CI/CD, Cloud strategies
Ability to research, propose and prototype new principles, technologies, tools, and concepts and integrate them into the teams collective knowledge
Solid experience in all phases of SDLC starting from requirement gathering, analysis, design, coding, implementation, observability and support.
Ability to review deployment and delivery pipelines i.e., implement initiatives to minimize chances of failure, identify bottlenecks and troubleshoot issues.
Excellent storytelling skills and a strong executive leadership pre
Experienced in working with remote teams in a global environment
Design and operational experience with large scale production grade systems.
Deep experience in one or more of the following: Java, Python, or scripting techniques.
Reasonable experience in Linux and understanding of operating systems.
Fair experience building and maintaining large distributed systems on one of the major cloud providers (AWS, Azure, GCP)
Significant experience with infrastructure as code tooling such as Terraform & CloudFormation.
Experience in applying and adopting agile development processes (e.g., SAFE) and principles in large software projects and organizations
strong cross-functional leadership skills with ability to partner with business units, product management, program management and cross-functional teams to deliver business results with agility and high quality.
Excellent time management skills and ability to work on concurrent assignments with different priorities.
Experience with infrastructure management and monitoring. Good to have knowledge of infrastructure automation tools (Ansible, Chef, Puppet).
Our Benefits:
At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com
Who We Are:
To learn more about our culture and community visit https://about.pypl.com/who-we-are/default.aspx
PayPal has remained at the forefront of the digital payment revolution for more than 20 years. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, the PayPal platform is empowering more than 400 million consumers and merchants in more than 200 markets to join and thrive in the global economy. For more information, visit paypal.com.
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected].
As part of PayPal’s commitment to employees’ health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated.