Job Description:
Designation: Technical Support Engineer
Experience: 0-5 years
Responsibilities:
Research and identify solutions to software and hardware issues. (Basic)
Diagnose and troubleshoot technical issues, including account setup and
network configuration. (Basic)
Ask customers targeted questions to quickly understand the root of the problem
Talk to clients through a series of actions, via phone, until they’ve solved a
technical & Product issues.
Ensure all issues are properly logged.
Proven work experience as a Technical Support Engineer, Desktop Support
Engineer, IT Help Desk Technician or similar role
Hands-on experience with Windows/Linux/Mac OS environments.
Good understanding of computer systems, mobile devices, and other tech
products.
Ability to diagnose and troubleshoot basic technical issues
Familiarity with remote desktop applications.
Excellent problem-solving and communication skills.
Ability to provide step-by-step technical help, both written and verbal.
Good English skills (spoken).
Must have Laptop & Vehicle.
Knows regional language and Ready to travel.
Ability to work flexible shifts, WO’s, and ready to work on Indian National
holidays and adapt to changing work schedules
Job Type: Full-time
Salary: ₹15,000.00 – ₹25,000.00 per month
Benefits:
Day range:
Shift:
Education:
Experience:
Language:
Speak with the employer
+91 8155009175
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