Implementation & operations support of CAD design tools.
Engineering License Servers setup, Administration & Utilization Monitoring
Troubleshoot and provide solutions for day-to-day end user operational issues
Technical support for Application License procurement.
Engineering Application Access control management
Create & Manage knowledgebase library, SOPs/Technical work practices for all setups, configurations & installations.
Application Backup setup & monitoring
Periodic training of the Level 1 team on Installations
Periodic Application upgrade & patch management support
The above is an outline of key duties and accountabilities, rather than an exclusive or exhaustive list of responsibilities. The post holder is expected to undertake any tasks which may reasonably be expected within the scope of the position.
The postholder is expected to adhere to the Golden Rules of Safety (transitioning to ‘The 9 Lifesaving Rules in 2020) and the Petrofac Values.
FINANCIAL ACCOUNTABILITY
NA
PROBLEM SOLVING
Roll out of Engineering applications to end users
All Engineering License management, Control & Reporting
Ability to analyse and resolve issue and guide the Level1 Team
PERSON SPECIFICATION
Knowledge & Qualifications:
Minimum of bachelor’s degree or Diploma from an accredited college/ university.
2+ years within professional, enterprise level Organization and Experience in Application & License administration
Skills & Competencies:
Ability to Meet Schedules and deadlines
Knowledge in Application License management, installations & system administration.
Experience in System administration & Operations support of Engineering Applications from any Autodesk, Hexagon, AVEVA & Bentley portfolio of applications.
Having exposure in any programming, cloud or Citrix technologies is an added advantage
Problem solving & decision-making skills
Accurate & timely reporting
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