Philips Looking for IT Business Specialist at Gurgaon, Haryana Full Time

Job Title

IT Business Specialist

Job Description

The IT Business Specialist in this role provides strategic services to support the requirements of the business partner leaders, including Process compliance, Process improvement, application convergence and continuous communication. The IT Business

Specialist is the bridging instance between the businesses, functions, sales and service geographies and the Philips IT function. Key tasks are to ensure that the Business objectives are supported and enabled by IT (Projects and programs), that IT works according to expectations (Operational Excellence) that the business is satisfied with Philips IT services and solutions and that the costs are in line

with the targets.

Take leadership for IT account management of a portion of a business and/or function

Ensure operations performance of IT Tools and manage escalations

Support the business with optimal use of current IT tools, monitor and drive compliance

Execute process and IT tool assessments, training and compliance verification

Drive and monitor (master) data solutions and business change aspects for IT programs

Ensure coverage of all operational IT services by available Service Level Agreements and related service levels meeting the business requirements on behalf of the business.

Knowledge of the impact of the service delivered on specific business process or generic service

Knowledge of the effects of changing demands on the IT solution

Content knowledge of functional IT domain and delivered IT solutions

Monitoring and reporting to own organization and stakeholders

Drive process improvements with users, process experts and IT.

Advise and drive decision making process in change advisory board meetings.

Understands the business impact of different solutions and can assess and communicate the tradeoffs between business needs, technology requirement, costs and risk

Prepare plans and manage backlog of business requests including prioritization and business cases to support

Supports & co-creates plans from ITBPs

Provide suggestions for business process improvements and better usage and ways of working with new IT solutions.

Solves specific problems independently together with IT

Objectives of action are defined by guidelines and policies but some freedom is permitted in achieving end results.

Working independently on special topics or leading small efforts

Provides guidance and knowledge sharing with other junior IT Business Specialists

Qualifications & Soft skills

Bachelor’s degree Level

2 to 5 years of relevant experience in a related domain of business knowledge/expertise or IT solution background.

Agile Practices / Project Management will be advantages

Good at stakeholder management with empathy, solid communication and written skills

Team player

Ability to manage challenging situations and focus on the desired outcome

Work closely with key user community

To coordinate and communicate with the users to understand the issue/ enhancement reported.

Strong interpersonal skills, strong team player

Independent and self-motivated

At least 2 or more of the following Technical and functional skills will be advantages:

Microsoft Apps

2-3 years of experience in Sharepoint designer, development

Power BI and Power Apps

Data Analytics / Data Visualization

2-3 years of experience in designing and developing data visualization, dashboards and reports using Qliksense, other BI Tools

A good grasp of technologies in Data analytics, Information and Data Management will be advantageous

SAP & Integration

Completed at least 1 SAP implementation project as a Functional Consultant preferably in Sales & Distribution (SD) / Material management (MM) or FICO

Able to perform SAP Configuration

Have support system with highly customized SAP configuration with Z-exit and interface with other SAP systems

Understand integration across SAP modules

Able to perform simple SAP debugging

Have done System Integration Testing / Support User Acceptance Testing

e-Commerce / CRM

At least 2 years experience in SAP Hybris

At least 2 years experience in Attus or Salesforce