Philips Looking for IT Platform Solutions Manager – Q&R at Bengaluru, Karnataka Full Time

Job Title

IT Platform Solutions Manager – Q&R

Job Description

Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.

But it’s not just what we do, it’s who we are. We are 80,000, wonderfully unique individuals, with two things in common. An unwavering sense of purpose and a relentless determination to deliver on our customers’ needs. It’s what inspires us to create meaningful solutions – the kind that make a real difference – when it matters most.

The world and our customers’ needs are changing faster than ever before and while we are proud of what we do already, we know we can do more. That’s why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs.

In this role, you have the opportunity to make life better

As a Platform Solution Manager(PSM), you would be involved in E2E application life cycle management teaming up with Business Process Owners, Solution Architects, DevSecOps Managers and Project Managers. Both project delivery as well as running operations with partner teams are part of the responsibilities of the role

The activities for a Platform Solution Manager include overseeing the Philips team and Vendor teams around roadmap development, project initiation, estimation, design, functional requirements, user story creation, backlog creation, build, test, validation, deployment, maintenance, operations and decommissioning of the applications including continuous improvement cycles ensuring the right quality and performance levels.

For this specific position, we are looking for an expert in supporting the IT landscape for Quality and Regulatory processes. The role directly contributes to patient safety & quality across Philips and for our customers, by ensuring the supporting systems operate effectively and new transformation projects are delivered successfully.

You are responsible for

Responsible for full or part of the E2E Design, build, test, deploy and run part of the platform in an agile and DevSecOps way

Partner with Business, Function and Market leads, Tribe leads, BPEs in understanding the business needs and ensure their IT needs pertaining to the in-scope applications/Processes /services are met

Facilitates agile ceremonies such as Sprint / PI planning readiness / Scrum of scrums, by fostering the preparation of backlogs.

Ensure that the teams adheres to the agile ways of working with effective governance. •Being servant leader, supports team in resolving impediments and continuously identifies/realizes improvement opportunities for effective delivery & operations.

Ensures that the services within the domain are delivered as per agreed SLAs coordinating with internal and external stakeholders.

Provides transparency and share status to all relevant stakeholders •Helps manage risks, dependency and other conflicts by escalating the impediments to the Tribe leaders and other direct/ indirect stake holders

Work with Partners for right resourcing , statement of works , strict adherence to agreed commitments

Ensures data driven continuous improvement in their programs and services. •Foster built-in Quality practices.

Ensure IT service continuity and service quality, manage service SLAs towards Partners

You are a part of

Q&R Domain in Group Functions IT which is a high performing team of specialists that are a strategic partner of a function within Philips that drives Quality and Regulatory compliance throughout the organization. The IT solutions that we define, design, implement and support play a pivotal role in the organization’s ability to ensure patient safety and quality in all of our business processes.

To succeed in this role, you’ll need a customer-first attitude and the following

Bachelor’s degree or Master’s degree

7+ years of experience in HealthCare Industry with good knowledge on FDA and Regulatory Body requirements.

Knowledge of the newest IT technology supporting Quality and Regulatory processes.

Understand business trends and the direction technology must take to support the business

Ability to identify the strategic IT implications and opportunities resulting from major corporate strategies and change initiatives, strategic vision business models

Good consulting and interpersonal skills

Expertise in Lean Agile and DevOps practices

Experience in Project Management

Technical Knowledge & Skills required

Essential Skills

5+ year of experience in Computer System Validation. Knowledge and hands-on experience in all phases of Computer System Validation and Quality Management System.

Experience with delivering regulated projects

Rich Operations & Delivery experience in the DevsecOps way.

Strong knowledge of diverse scope of IT applications used in support of Quality and Regulatory functions (e.g. QMS management, Compliance training, Software validation, Documentation management, CAPA, SCAR, Complaint handling).

Strong knowledge on Quality Regulatory guidelines in the healthcare domain.

Experience working in End to End implementation of SaaS based product development.

Preferred

Knowledge in ValGenesis application.

ITSM certified

Lean Advance Certificate / Green Belt

In return, we offer you

Describe in two to three lines what tangible and intangible benefits the incumbent will gain in this role. Use our Employer Value Proposition (EVP) themes and information gathered in the RSM as input sources.

How we work at Philips

Our newly-adopted hybrid work concept fuses flexibility with collaboration to deliver great outcomes for our people and our customers. We are embracing an approach wherein we spend more time together than apart – which for full-time employees translates to an average of at least 3 days working from the office and up to 2 days from home – for our hybrid roles.

Hybrid work flexibility means people can meet the changing demands of work and home in the most balanced, productive, and healthy way.

Our hybrid working model is defined in 3 ways:
We believe in the importance of impactful collaboration: There’s a certain energy when everyone’s in the same room that can heighten idea generation and creative friction needed for problem-solving.

We embrace flexibility: Choosing where, when and how to work can vary according to task and team schedules. Flexibility isn’t office or online, it means choosing the space that works best for you, your teams and our customers on a case-by-case basis.

We want to be at our best: The way we work and our workspaces are designed to support our well-being, offer career advancement opportunities, and enable us to be at our best.

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on innovative, customer-first health technology solutions. Help us improve the health and well-being of billions of people, every year. Ultimately creating a career that no one could have planned for. Even you. #LI-EU #LI-Hybrid