Who are we?
For the past 20 years, we have powered many Digital Experiences for the Fortune 500. Since 1999, we have grown from a few people to more than 4000 team members across the globe that are engaged in various Digital Modernization. For a brief 1 minute video about us, you can check
.
What will you do?
Must be able to work independently to troubleshoot, perform root cause analysis, identify and isolate technical issues
Must be willing to take ownership of the issue analysis and resolution efforts and commit to “doing what it takes” to resolve technical issues regardless of the effort or timeframe. Triage as necessary for production, QA, & development environments
Serve as a mentor through leadership and setting positive examples
Maintain and monitor network equipment and capacity
Work on systems initiatives and new projects
Complete tasks required to maintain service levels and availability of all site features and functions
Work with external vendors/consultants to diagnose complex problems and drive resolution
Resolve errors and alarms quickly and provide timely escalation
Work with external vendors/consultants/carriers as required for troubleshooting and/or initiatives
Support process improvements
What are we looking for?
4-6 years of experience using Cisco L3/L2 switches & routers from stackable to chassis 6500 series, in a multi-site environment
4-6 years of experience managing firewall and VPN equipment (Cisco ASA experience highly regarded)
5+ years of experience troubleshooting TCP/IP and Ethernet networks
Strong skills with using and diagnosing network captures
Strong understanding of and practical experience with network security best-practices
Experience with proxy systems and load balancers
Experience with IDS/IPS systems and technologies
Expertise with compression and encryption technologies
Must have strong communication skills and ability to work individually, within a team, with other groups and with customers
Must have ability to communicate complex technical problems concisely and professionally to technical and non-technical audiences
Proven problem-solving skills with an emphasis on quick problem resolution
Ability to work on many tasks simultaneously in a high-pressure environment
Understanding of / experience supporting BGP & OSPF routing
Experience supporting web servers
Experience with disaster recovery strategies
Preferred (not Required)
Understanding of or experience supporting .NET applications
Understanding of virtualization technology
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