Pluralsight Looking for IT Service Engineer at Bengaluru, Karnataka Full Time

Job Description:

Pluralsight is the technology workforce development company that helps teams build better products by knowing more and working better together. Using our Skills and Flow products, teams can develop critical skills, improve processes and gain insights through data.

We build this exciting product ecosystem by working with smart people and uniting behind a passion for what tech can create. We’re a group of good-natured, nimble go-getters dedicated to helping people and businesses build better with technology. That means when we see opportunities to create, we go for it. We don’t let the unknown stop us from solving challenges and winning together. And most importantly, we treat each other like adults. If you can see possibilities where others see problems, have candid conversations to ensure all voices are heard and thrive in a collaborative environment, you’ll do some of the best work of your career here.

An IT Service Engineer helps each and every employee at Pluralsight realize their potential with the technology available. As technology grows and advances, our hope is that the potential of each employee is more fully realized. On a day-to-day basis, a Service Engineer will help someone with an Excel issue and then with a conference room problem or a myriad of things between the two. Our goal is to ensure that our technologies work in harmony with each employee, whether that’s an intern, full-time employee, contractor or high-level executive. We tutor or explain, the current technologies in our environment, and help to marry that to expectations.

Who you’re committed to being:

• A learner, as we acknowledge that none of us have all the answers – we are committed to learning from those around us.

• A teacher, as technology professionals we are committed to teaching those around us with the goal of merging technology into their day-to-day activities

• A self starter, a cornerstone of Pluralsight culture is that we are all adults and do not need to be micromanaged, which means each team member is accountable for their actions

• Dedicated to Pluralsight values, we don’t ask that employees be perfect, but we ask that everyone is dedicated to demonstrating our values throughout their career

• A servant to everyone around you, as a support team member you acknowledge that we are here for the greater good – to democratize technology skills

What you’ll own:

• Ensuring the up-time of all employees and conference rooms

• Hardware inventory and management, adhering to team policies

• Troubleshooting of devices, hardware and software

• Providing access to the tools necessary for job functions

• Troubleshooting network, hardware, software, conference room issues

• Explaining how software & integrations work so that employees can efficiently utilize tools

Experience you’ll need:

• A desire to help and serve others

• An ability to troubleshoot root cause of issues

• A detail oriented and logical approach to resolving problems

• Good communication skills to effectively communicate with co-workers & document troubleshooting

• A pleasant demeanor that is approachable and invites both questions and learning opportunities

Our Perks & Benefits include:

• Competitive salary and meaningful benefits

• Fully funded comprehensive medical & dental coverage for you and your family

• Keep active with our wellness program that allows you to expense your gym membership and other sports activities

If you’re game for doing phenomenal work that matters, challenging your comfort zones, and taking your career up a notch or three along the way, this might just be your happy place. Apply now!

Bring yourself. Pluralsight is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.

Job Type: Full-time

Salary: ₹800,000.00 – ₹1,100,000.00 per year

Benefits:

• Cell phone reimbursement
• Health insurance
• Internet reimbursement
• Life insurance
• Paid time off
• Provident Fund

Schedule:

• Day shift
• Monday to Friday

Supplemental Pay:

Ability to commute/relocate:

• Bengaluru, Bengaluru – 560076, Karnataka: Reliably commute or planning to relocate before starting work (Preferred)

Education:

Experience:

• IT support: 2 years (Preferred)
• MacOS support: 1 year (Preferred)

Expected Start Date: 01/07/2022