Job Description :
Applies knowledge of different business functions and policies and procedures to resolve concerns or questions reported by ERP system end-users.
Assists in the creation and updating of ERP system policies, procedures and business rules.
Assists in the facilitation of training sessions and participates in user group meetings.
Acts as a liaison between application end-users and technical support.
Provides instruction, assistance, and support services to ERP System end-users.
Notifies ERP Vendor technical support of system issues.
Tests new system functionality, reports, and queries in test databases.
Reviews system records and provides information to the management on issues or concerns identified.
Utilizes knowledge of ERP Systems to assist in identifying processes and constructing process flows.
Assists in troubleshooting system problems.
Assists in ensuring that the end users have optimum use of the system.
Provides input into improving system reliability, availability and performance.
Provides management with reports as needed.
Desired Profile :
4 to 6 years of experience in ERP implementation and maintenance.
Graduation with Diploma in Computer Applications or B Tech or MCA.
Key Skills : #Farvision,#ERP#Real Estate#Technical Support
Contact : [email protected]
Last Date : 28/02/2023
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