Progressive Infotech Pvt. Ltd Looking for Hiring for Desktop Support-Kota at Kota, Rajasthan Full Time

· Provide IT support (Single Point of Contact) including desktop related technical assistance via telephone, ticket system, emails, and instant chat messaging tool.

· Co-ordination with engineers and user.

· Providing desk side support for local users and remote assistance for users.

· Monitor, track and respond to customer satisfaction survey responses.

· Should be good in Windows Support, Outlook Support, Active Directory, DNS, DHCP.

· Should have good knowledge into Hardware Support (Printer, System Assembling and Disassembling)

· OS Troubleshooting, Outlook Troubleshooting and Configuration

· Should be well versed in remote support.

· Should have good communication and technical knowledge

Job Type: Full-time

Salary: ₹25,000.00 – ₹30,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Shift:

Ability to commute/relocate:

• Kota, Rajasthan: Reliably commute or planning to relocate before starting work (Required)

Education:

Experience:

• IT: 2 years (Preferred)
• total work: 2 years (Preferred)