Protominds Looking for General Manager- IT Solution- Automotive Sector at Bangalore Urban, Karnataka, India Full Time

• Overall 10 to 15 + years of experience IT Infrastructure Services like Server/Desktop/Network/Cloud. 2. Demonstrated understanding of Information Security and Networking required. 3. 5+ years of managing the Division or Department independently

KEY RESPONSIBILITIES / DELIVERABLES – Deliver quality security outcomes – Drive efficient and timely operations – Actualize continual improvement and innovation – Protect the customer information & establish customer relations. – Presales activity for Infra/NW/Cloud/Cyber Security. – Develop of new business in each zone. – Coordinate with sales team and manage Presales team – Develop a strategy of continues enhancement of People , Process and Technology to meeting customer expiations. – Work Closely with other department to build good work environment b/w teams and division. – Must be able to manage team strength of 60+ members in different level. –

Responsibility of GM of Technical Solutions , provide updates, and seek direction on a regular basis. – Work effectively with the clients , users, and senior managers. – Promote and maintain a team environment. – Participate in projects related to responsibilities; may serve as a technical project lead on occasions. – Recognize problems, develop recommendations and solutions, and oversee correction within assigned specialty. – Selection, development, retention, interviews, appraisals, and identifying training needs for staff. – Staying current on technology trends (Cloud/Network/Server/Infra) and communicating these trends with the appropriate staff. – Staffing capacity planning, service process design, performance analysis, and developing proactive resolution plans. – Collaborate with the Administration Services functional lead to define processes, operating procedures, and metrics to develop a high-functioning organization. – develop continues engagement plan with customer as services. – Ensure customer satisfaction periodically & keep good relationship.