As we continue to scale our company, we are looking for people who know how to make an impact. We’re talking self-starting professionals who thrive in a fast-paced environment, process information quickly and make intelligent decisions. The work is challenging and requires not only smarts, but natural curiosity and tenacity. Teamwork is also important to us – we work together and play together.
Prove has big plans; we’re excited and optimistic about the future. If this sounds like a career for you – come check us out.
Location: Chennai or Bangalore
We are looking to hire a skilled IT Help Desk Admin to monitor and manage our infrastructure with all IT related technical support issues. As an IT Help Desk Admin, you need to determine the nature of the problem, diagnose hardware or software issues, and provide effective assistance. You may also be required to install new software applications and train users on proper application use .To ensure success as an IT support engineer, you should have in-depth knowledge of business software and hardware systems, excellent troubleshooting skills, and high-level interpersonal skills.
Requirements
Experienced in Google Workspace/ Active Directory based environments
Experienced in IT Asset Management, Desktop/Laptop Maintenance, repairing hardware malfunctions, software issues and networking problems
Experienced in Network Devices – Routers, Switches, Firewalls, Email Gateways
Experienced in Patch Management, MDM Platforms, Endpoint protection solutions
Knowledge of Network and Security devices/solutions is a plus
Qualifications
3 – 8 years experience
Good communication skills (Mandatory)
A potential team lead is preferred
Worked as Technical Support/IT Support/Desktop Support/Helpdesk engineer
Certifications like CCNA/JNCIA is a plus
To succeed at Prove, you will need
Ability to operate and communicate with every business unit and level of hierarchy
High levels of energy and enthusiasm for all that you do
Be someone who does not take “no” for an answer and pushes for continuous innovation and evolution
Have extremely high standards in everything you do – you will be required to keep raising the bar
Ability to think big and to inspire a vision in others
Kindness, warmth and a positive, optimistic attitude
This position description should not be considered the final description of the position. It should be assumed that we would, to some extent, structure responsibilities in accordance with the successful candidate’s capabilities and changing business conditions.
Prove is an equal opportunity employer committed to providing equal employment opportunity for all people regardless of race, color, religion, gender or sexual orientation, age, marital status, national origin, citizenship status, disability, veteran status or other personal characteristics.
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