Providence Global Center Looking for Network Engineer – Infra Protection 1 at Hyderabad, Telangana Full Time

Providence, one of the US’s largest not-for-profit healthcare systems, is committed to high quality, compassionate healthcare for all. Driven by the belief that health is a human right and the vision, ‘Health for a better world’, Providence and its 120,000 caregivers strive to provide everyone access to affordable quality care and services.

Providence has a network of 52 hospitals, 1,000+ care clinics, senior services, supportive housing, and other health and educational services in the US.

Providence India was established to bring to fruition the transformational shift of the healthcare ecosystem to Health 2.0. The India center will have focused efforts around healthcare technology and innovation, and play a vital role in driving digital transformation for Improved patient outcomes and experiences, caregiver efficiency, and running the business of Providence at scale.

Why Us?

Best In-class Benefits

Inclusive Leadership

Reimagining Healthcare

Competitive Pay

Supportive Reporting Relation

Description:
Providence is looking for a Sr. Security Service Engineer with experience in network security technologies (firewalls, VPNs, IDS/IPS, etc.) and programming capability. This employee will be a member of the Infrastructure Protection team and will focus on automating the security infrastructure.

Preferred:
Programming ability (Python, PowerShell)

Hands-on experience with Azure or other cloud provider

Azure Logic Apps

Deploying in Terraform

In this position you will have the following responsibilities:

Advises on caregiver, business, and technical requirements. Uses expertise to design components of a service architecture, and operability and caregiver scenarios that meet compliance standards and KPIs, such as quality, cost, and caregiver expectation.

Advises on and incorporates the team’s standards and best practices into all designs to create high-performance, manageable services.

Contributes to the design of a service delivery system by evaluating and recommending options for tools, hardware, and processes that enable the team to create a complete system that supports service delivery and meets KPIs.

Performs advanced troubleshooting and engineers solutions for complex (for example, unexpected or unanticipated) service issues to restore service with minimal disruption to the caregiver and business. Owns the problem, solving it once and for all. Extrapolates from past experiences and delivers innovations.

Actively takes part in disaster recovery drills. Participates as needed in incident response management during non-working hours.

Makes recommendations on capacity requirements, based on service KPIs, evolving caregiver usage scenarios, and proposed new feature releases to enable the team to create a viable cost model.

Maximizes the effectiveness of financial resources.

Uses expertise to contribute to the design of process or technology solutions that identify and resolve platform, system, deployment and environmental issues prior to solutionion release, and that ensure an on-time release with predictable high quality.

Triages problems and uses problem management tools (such as root cause analysis, trend analysis, and postmortems) to discover and drive solutions across the service team.

Ensures that production solutions are reliable, resilient, secure and effective and continuously monitored.

Defines and collects metrics (such as service availability data, performance measures, system health, and long-term trends) to support service intelligence analysis.

Analyzes and tracks operational cost data and reports trends, budget risk, and variance against the projected cost model to the business.

Identifies cost saving opportunities for consideration by the service team.

Required qualifications for this position include:
Bachelor’s Degree in Computer Engineering, Computer Science, Mathematics, Engineering or equivalent education/experience.

5 years related experience.

Experience with n-tier solutions.

Experience with resilience modeling (failure mode analysis) and ability to simulate service outages for point solutions (automated) and platforms (manually).

Experience influencing software engineering team members in translating customer and technical requirements into service architecture to meet Quality of Service Expectations.

Experience leading and representing the Service in backlog discussions and standups to establish appropriate prioritization of Live Site requirements.

Good experience leveraging data and metrics to drive behavior, process, and priority decisions. Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. Experience in problem solving using systematic procedures and investigating problems utilizing root cause analysis.

Preferred qualifications for this position include:
5 or more years related experience

At Providence, we not only acknowledge differences but also honor it. We appreciate differences related to the following factors but not limited to background, education, gender, age, generation, religious background, ability, technical skills in all our employment related opportunities.

Health is a human right