PwC Looking for IT Security – Global Aura – Senior Associate at Pune, Maharashtra Full Time

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS – Operations

Management Level

Senior Associate

Job Description & Summary

A career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to our clients. You’ll focus on managing the design and implementation of technology infrastructure within PwC, developing and enhancing both client and internal facing applications within PwC, and providing technology tools that help create a competitive advantage for the Firm to drive strategic business growth.

Our Information Technology Security team assists PwC in designing and creating sustainable security solutions to provide foundational capabilities and operational discipline through a focus on enterprise requirements and prioritisation, Information Technology security architecture, and the software development lifecycle.

Position Title: Global Aura Technical engineer Grade/Level: / L2

Reporting Manager Title: , PwC India Job Code:
LoS: IFS Sub LoS/SBU: IFS

Location: Any Position Type: Permanent full-time

Job Summary

PwC is driving major changes across information and IT by building a centralized model to provide IT & security

services across the entire member firm network.

The engineer must have a comprehensive understanding of Microsoft technologies and platforms such as Azure,

Microsoft AKS and the user tools such as Rancher. Extensive knowledge of SQL server, IIS, .NET Framework and

MS Windows Applications, giving them the ability to fully understand the Aura architecture. They have an

understanding of SQL server DBA role and are experienced in SQL server, writing queries from business reporting to

application data fixes.

They are a team player, able to interact, share, communicate and collaborate with members of the Aura Global team,

technical and non-technical and other Global Team such as the global development team, and territory IT as needed

to overcome complexities, resolve issues and deliver a quality service.

They have prior experience in the technical aspects of implementing and troubleshooting a mission critical application

based on Microsoft technologies.

If you are seeking an exciting career with the scope to grow your skills through major change on a global scale, then

NIS will empower you to do so.

Roles & Responsibilities :
The Global Aura Technical engineer is a key member of the team and focused on the delivery of the Aura

application and is expected to work to a high standard.

They will implement changes in response to incidents / new business requirements (including new code

releases from the development team).

They will troubleshoot and resolve application performance bottlenecks.

They have expertise and understanding of Microsoft products such as IIS, .NET Framework and MS

Windows Applications and the ability to develop a subject matter expertise in the end-to-end Aura application

suite, its technical components, the interactions between components, and the underlying platforms & server

environments.

They have an understanding of SQL server and are expected to develop subject matter expertise in this Aura

component.

They will assist in build verification testing & QA

They will contribute to the automation of windows tasks for application role out utilising windows scripting

such as PowerShell, Asible and other technologies.

They will have experience and knowledge into windows server systems ability in root cause analysis on

production issues

They will interact with Application Support teams and Major Incident Management, related operational teams

and the development team to diagnose and resolve incidents affecting the Aura users and / or system

operation.

They will escalate incidents and work with relevant teams.

They will provide subject expertise in Incident Management (as required)

They will have the ability to document process such as FAQ’s and SOP’s and will maintain and update a

central repository of information

They will be able to execute routine tasks as per schedule such as application monitoring and execution of

SOPs.

Support the leadership team on the strategic direction of the Aura service / delivery programme

Supporting the leadership with improvement plans that lay out what needs to be done – in terms of people,

processes and technology, so as to improve the holistic service in which we provide and deliver and agreeing

how these plans will be implemented

Pro-actively engage with business colleagues within participating member firms, sharing ideas, technical

expertise and providing thought leadership around topics of strategic interest that add business and IT value.

Working to follow the SUN support model establishing 24 hours coverage.

Actively participate in groups and networks within Global IT surrounding technology topics and areas of

interest.

Actively participate in sharing and suggesting new ideas globally, collaborating with others and whilst

promoting alignment opportunities.

Share knowledge into the wider IT organisation.

Education and Experience:
Experience in the technical implementation and operation of mission critical IT services.

Comprehensive understanding of Microsoft products such as SQL server, IIS, .NET Framework and MS

Windows Applications.

An understanding of SQL server

Experience in SQL writing queries

Experience in windows server systems and demonstrable history of root cause analysis on production issues

Education Level: Bachelor or equivalents.

Candidate Specifications :Desired Technical skills:
SQL Server 2016 and above

SQL Query / SSL SSRS

.NET Framework

Microsoft Azure

Microsoft AKS

Rancher / Containers/HashiCorp

VSTS DEVOPS pipeline deployments

Essential Skills:
–

• Able to acquire a comprehensive understanding of a complex suite of IT applications / components.
• Able to work collaboratively with all members of the team in the delivery of the Aura Service.
• Good communication and interpersonal skills
• Excellent organisational skills
• Quality focused
• Calm under pressure
• Experience working in an ITIL-based framework.
• Proficient in English

CV sifting criteria :

• 3-6+ years of experience in IT Security & Global Aura.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:
Degrees/Field of Study preferred:
Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date

June 29, 2022