Responsibilities:
General:
Works on assignments dealing with the routine and daily operation, use, and configuration of the QAD’s LMS.
Manages community areas within the LMS including functionality, appearance, tabs, and settings. Identifies and communicates opportunities for process and quality improvements, providing feedback on usage, defects, and suggested enhancements.
Acquires and maintains knowledge of current technology as it applies to LMS software and systems.
Maintains procedures and policies to ensure the security and integrity of systems/networks. Writes and maintains technical procedures and policy documentation.
Acts as an internal consultant by analyzing data and recommending solutions to utilize the LMS to deliver, track training and measure performance to meet organizational objectives.
Creates and updates resources to train and support learners on how to use the technology for online and professional development.
Own LMS Reporting for QAD
User Management:
Creates user logins as needed and assigns user permissions.
Creates and manages user structures including the creation of user groups and learning cohorts.
Manages course enrollment including progress tracking.
Course Management:
Publishes and archives online or blended learning solutions, assigns training curricula, and adds and deletes resources.
Populates course information and assigns learners.
Develops and updates standardized tools and reporting for ongoing access to learning information; generates standard and custom reports.
Analyzes reporting data and recommends strategic direction to HR, technical managers, or others, as appropriate.
Creates and manages the overall course structure and sets up course programs based on specifications from the instructional designer.
Manages tracking of course revisions and history.
Builds online assessments and evaluations in LMS for courses.
Manages relationship with third party vendor and facilitates the successful linkage of courses to the QAD LMS.
Troubleshooting:
Provides troubleshooting assistance for users regarding logging in to the LMS and accessing courses.
Troubleshoots and resolves issues relating to system functionality and software systems.
Serves as point of escalation for support issues, which may include interaction with LMS vendor and other vendor support services.
Reviews and monitors system performance.
Works with the instructional technologist and instructional designers to troubleshoot and resolve technical issues related to accessing the LMS and course content.
Required Qualifications:
Minimum of 3 years’ experience as an LMS administrator or in similar position
Technical skills including troubleshooting, and understanding of directory, file structures, and systems
Ability to troubleshoot and resolve technical issues
Ability to collaborate with others at all levels of the organization as well as vendors
Ability to gain new technical skills quickly
Customer service skills, responsive attitude
Strong oral and written communication skills; ability to communicate complex technical concepts in layman’s terms
Preferred Qualifications:
Bachelor’s degree or related technical certification
Coursework and/or certifications relating to learning management system administration preferred
Social media or knowledge management experience
Familiarity with course design and development
Working knowledge of Scrum packing and other tool.
Experience working with an international constituency
What We Offer:
Your health and well being are important to us at QAD. We provide programs that help you strike a healthy work life balance.
Opportunity to join a growing business, launching into its next phase of expansion and transformation.
Collaborative culture of smart and hard-working people who support one another to get the job done.
An atmosphere of growth and opportunity, where idea-sharing is always prioritized over level.
Ongoing learning and development including the opportunity to complete industry certifications (paid for by us!)
Compensation packages based on experience and desired skill set
About QAD:
QAD Inc. is a spearheading provider of adaptive, cloud-based enterprise software and services for global manufacturing companies. Global manufacturers face ever-increasing disruption caused by technology-driven innovation and changing consumer preferences. In order to survive and thrive, manufacturers must be able to innovate and change business models at unprecedented rates of speed. QAD calls these companies Adaptive Manufacturing Enterprises. QAD solutions help customers in the automotive, life sciences, packaging, consumer products, food and beverage, high tech and industrial manufacturing industries rapidly adapt to change and innovate for advantage.
QAD is committed to ensuring that every employee feels they work in an environment that values their contributions, respects their unique perspectives and provides opportunities for growth regardless of background. QAD’s DEI program is driving higher levels of diversity, equity and inclusion so that employees can bring their whole self to work.
Experience: 1 Years Job Location: Ahmedabad Qualification: B.Tech/ B.E. IT/ MCA/ BCA Key Skills Expected: Configure and install various network...
Apply For This JobPurpose of role: We look forward to an IT Project Manager, or Information Technology Project Manager, who plans, organizes, and...
Apply For This JobDesignation: IT Technician Antivirus Console CCTV Configuration and Installation Printer Installation and Troubleshoot Maintain all antivirus, printer, router ,CCTV, Bio-metric,...
Apply For This JobAruba, a Hewlett Packard Enterprise Company, is a leading provider of next-generation network access solutions for the mobile enterprise: http://www.arubanetworks.com/company/about-us....
Apply For This JobAt iVoyant, we build next generation enterprise products and solutions with cutting-edge technologies. We are aspiring to be next generation...
Apply For This JobRequisition ID: 26970 Job Location(s):Oragadam, IN Job Description Deliver world-class IT service and support to the employees of Danfoss independent...
Apply For This Job