Qcom Looking for IT Engineer , Senior at Bengaluru, Karnataka Full Time

Company:
Qualcomm India Private Limited

Job Area:
Information Technology Group, Information Technology Group > IT Engineering

General Summary:
The candidate should have 5-7 years of relevant industry experience. Candidate in this role will be required to be working in 24×7 environment . The lead would need to supervise the work of Tier1,2s in the team and work on complex incidents that the team is not able to address in the stipulated SLA

Manage incidents for numerous critical services supporting Qualcomm’s hardware and software engineering environment globally. Expected to support and troubleshoot existing systems, solve technical queries and enhance the reliability and performance for the services. Provide technical support with an emphasis on customer service for Linux, UNIX, networking, enterprise applications.

Task may include the following but not restricted to :
User maintenance tasks, including resetting passwords, creating users, disabling the automatic creation of users, and cleaning up files left open by former users.

Administrative operations, including setting the server security level, obliterating files to reclaim disk space, editing submitted changelists, verifying server integrity

Basic knowledge of server, storage path , commands to identify mounts, do network health check

Verify user access, very site authentication

EDA tool experience will be a plus. Exposure to EDA industry tools such as Open Text ETX , LSF -load scheduler, E-commander , Perforce are additional applications on which hands on experience will be a plus

As a lead this candidate will ensure the team metrix are monitored and course corrected using industry best pratices such as Lean Six Sigma

The lead would also participate and work as an incident commander at times driving MINCs along with the ITOC team

The lead will also drive trainings , automation in the team

‘Excellent oral and written communication skills Solid understanding of Linux and Unix OS’

8-10 years of Linux/Unix (Suse 12 and Ubuntu 12 & 14) Knowledge of DNS, TCP/IP and other networking concepts Must be a self-starter, team player Excellent troubleshooting skills and customer support experience Customer Service oriented and thrive in a dynamic environment .

‘Experience in any of Linux, Ubuntu, and clustering technologies and systems such as Code scanning would be a definite plus Experience on SAN/NAS would be a plus Experience in Batch queuing technologies/LSF is a plus. Experience in Virtualization technologies (VMWare) would be a plus.

Knowledge of and experience in supporting enterprise applications in a Linux/Unix environment.

Minimum Qualifications:

• 3+ years of IT-related work experience with a Bachelor’s degree.

OR

5+ years of IT-related work experience without a Bachelor’s degree.

Physical Requirements:

• Frequently transports and installs equipment up to 20 lbs.

‘Experience in any of Linux, Ubuntu, and clustering technologies and systems such as Code scanning would be a definite plus Experience on SAN/NAS would be a plus Experience in Batch queuing technologies/LSF is a plus. Experience in Virtualization technologies (VMWare) would be a plus.

Knowledge of and experience in supporting enterprise applications in a Linux/Unix environment.

Applicants: If you need an accommodation, during the application/hiring process, you may request an accommodation by sending email to accommodationsupport

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