QMS India HR Consulting Services Looking for Service Delivery Executive or Manager (IT MNC) at Nashik, Maharashtra Full Time

Fast growing IT MNC

Service Delivery Manager / Executive

Experience – 2.5 + years

Vacancy: 1

Location: Nashik

CTC Bracket: Open

Qualification: Bachelor’s degree in related field or the equivalent experience

Requirement:

· Required Professional Expertise with Project Management skills

· Demonstrated track record of successful customer service delivery relationships required

· Proficient Verbal & Written Communication Skills

Job Description:

· Accountability for, and focus on, defined Services Objectives for the Services Delivery Team

· Efficient and effective throughput of implementation services projects for timely revenue recognition and maximum customer satisfaction

· Project-level coordination with Client Success Managers, project execution team, and other Delivery Managers

· Define and maintain team allocations along with timelines

· Accurately document all points, issues and make timely submission of Deliverables

· Maintain relationships and communications with customer senior management, Sales, Client Relations Managers, and Project Management throughout the duration of service delivery responsibilities

· Identify opportunities for value added revenue during the project lifecycle

· Contribute to project team process improvement initiatives

· Successfully manage more complex projects i.e. organizational initiatives, early adopter engagements, etc.

· Manage project scope, including project deliverables, timelines, client responsibilities and expectations

· Maintain Project Tracker, create weekly/monthly reports etc.

Kindly share your updated CV & below details –

· Current CTC –

· Expected –

· Notice Period –

· Current Location –

Job Types: Full-time, Regular / Permanent

Salary: ₹300,000.00 – ₹600,000.00 per year

Schedule:

COVID-19 considerations:
Yes

Application Question(s):

• Current Salary –
• Expected Salary –
• Current Location –
• Are you ready to relocate to Nashik

Experience:

• Customer Service Delivery & Project Management: 2 years (Preferred)