Quatic software solutions Pvt Ltd. Looking for Technical Support Engineer at Zirakpur, Punjab Full Time

We’re looking for a candidate for technical support International BPO/ call center. A candidate must know the computer and gadgets troubleshooting’s skills like Router, Printer, Smart phones, etc.. Also Must have good communication skills.

Candidate must have patience , and ready to learn more trouble shooting skills.

Responsibilities

• Helping customers solve technical issues with our widgets.
• Answering questions from customers and prospective customers about the features and capabilities of our widgets.
• Developing customer-facing documentation for our website on an as-needed basis.
• Communicating customer needs and wishes to our development and engineering staff.
• Most of the communication will be over the phone.
• Candidate must have troubleshooting skills over the phone.
• Must have knowledge of remote desktop software tools

Job Type: Full-time

Salary: ₹20,000.00 – ₹60,000.00 per month

Benefits:

Schedule:

Supplemental pay types:

• Overtime pay
• Performance bonus
• Shift allowance
• Yearly bonus

Application Question(s):

• Do you know how to deal with USA customers?

Education:

Experience:

• total work: 2 years (Preferred)

Language:

Shift availability: