Excellent Verbal and Written communication (English)
Good Knowledge on Linux / Cents OS / Windows / Networking
Troubleshoot to resolve technical issues for remote clients.
Identify bottlenecks, call out issues, take ownership, track & provide resolution.
Open to work in 24*7 Shifts, rotational weekly off, work from office environment.
Being proactive and show the utmost respect for Client’s time.
Good time management, ensuring all contacts with Clients add value.
Good Presentation skills and knowledge of MS Office.
Good to Have:
Digital Cinema domain / Direct customer handling experience would be added advantage.
Experience in handling International Clients/Customers.
Experience: 1-3 years
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