Review of monitoring coverage of APM tools and ensure adequate coverage
Review and rationalise alert threshold, tolerance levels on continuous basis in close coordination with respective application teams to ensure that clear and actionable alerts are generated
Conduct periodic Performance Improvement Plan review for in-scope applications with respective application stake holders for long term application health improvement, facilitate capacity forecasting, suggest architectural improvement changes etc.
Work with Application teams for LIVE/UAT rollouts and ensure monitoring of change behaviour post changes
Co-ordinate with Application team/OEM/ APM Vendor team to obtain solutions to chronic problems
Primary skills :
Knowledge of Appdynamic, Dynatrace, Appnomic monitoring tools
Knowledge of performance management scripts, reading of code / method / stack
Banking Domain knowledge
Understanding of IT performance measurement key indicators and understanding of event correlation
Technical skills :
Technical script writing
Understanding of code, method, program stack
Monitoring performance parameters
Knowledge of Application monitoring tools like Appdynamic, Dynatrace, Appnomic, Splunk etc. (Professional Certifications on Appdynamics and Dynatrace is a must)
Soft skill : Good Interpersonal communication & presentation skills
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