Radiant Job Looking for Technical Support international voice at Thane, Maharashtra Full Time

Technical Support Responsibilities:

• Identifying hardware and software solutions.
• Troubleshooting technical issues.
• Diagnosing and repairing faults.
• Resolving network issues.
• Installing and configuring hardware and software.
• Speaking to customers to quickly get to the root of their problem.
• Providing timely and accurate customer feedback.
• Talking customers through a series of actions to resolve a problem.
• Following up with clients to ensure the problem is resolved.
• Replacing or repairing the necessary parts.
• Supporting the roll-out of new applications.
• Providing support in the form of procedural documentation.
• Managing multiple cases at one time.
• Testing and evaluating new technologies.
• Conducting electrical safety checks on equipment.

Job Type: Full-time

Salary: ₹25,000.00 – ₹35,000.00 per month

Schedule:

• Night shift
• Rotational shift

Ability to commute/relocate:

• Navi Mumbai, Thane – 400708, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Education:

Experience:

• Technical support: 1 year (Required)
• total work: 1 year (Preferred)

Language:

• excellent english (Required)

Speak with the employer
+91 7208473131