Radisson Blu Plaza Hotel Hyderabad Banjara Hills Information Technology Looking for Information Technology Manager at Hyderabad, Telangana Full Time

Located in Hyderabad’s upscale Banjara Hills neighborhood, the Radisson Blu Plaza Hotel Hyderabad Banjara Hills offers a tranquil stay near the bustling city center. Travelers appreciate our proximity to major businesses, notable shopping malls, movie theaters, and gourmet restaurants.

The Radisson Blu Plaza Hotel Hyderabad Banjara Hills features 158 rooms and suites suitable for business or leisure travelers. Offering stylish settings and diverse cuisines, our two on-site restaurants put delicious dining within easy reach while you’re in town. Chill Restaurant & Terrace features Indian and international cuisines as well as the Super Breakfast buffet every morning. For expertly crafted Chinese, Japanese, and Thai dishes, you can visit Holy Basil.

Areas of Responsibility

To comply with the IT Policy of the Hotel.

Determines specific system requirements by working with hotel users

Makes recommendations regarding the development, implementation and maintenance of hotel departmental standards and guidelines

Prepares reports as requested to develop improved management decision making and critical evaluation of work activities.

Coordinates with outside software and hardware vendors; consults with Radisson Management Services Department before making final decision regarding new systems

Installs, implements and maintains business systems at the hotel level

Monitors and maintain proper inventory of system supplies; ensures proper use of systems by training and educating hotel users.

Demonstrate the ability to apply technical, professional or product expertise to everyday hotel situations.

Updates hotel “Crash Plan” regularly and monitors its use by user departments

Maintain comprehensive service log; maintain a reliable and useable data backup procedure to enable quick and accurate restoration.

Customize Software for internal use

Assist with budget preparation

Assist in the preparation of annual tax returns

Perform any other duties assigned by the Director of Finance.

Other responsibility:
Due to the cyclical nature of the hospitality industry, employee may be required to work varying schedules to reflect the business needs of the hotel.

Adheres to hotel policies and procedures:
Attends work on time and as scheduled.

Follows hotel grooming, hygiene and dress standards.

Minimise safety hazards by following all safety rules and procedures.

Refrain from personal conversations with other staff at the main entrance.

Keeps immediate manager promptly and fully informed of all problems or unusual matters of significance.

Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position.

Maintains a favorable working relationship with all other company employees to foster and promote co-operative and harmonious working climate.

At all time projects a favorable image of Radisson to the public.

Creates 100% guest satisfaction by providing ‘Yes I Can’ genuine hospitality and by exceeding guest expectations:

Gives personal attention, takes personal responsibility and uses teamwork when providing guest services.

Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems.

Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction Guarantee.

REQUIREMENTS

Minimum five years of experience in IT systems (preferably in hospitality)

Bachelor’s degree in relevant field

Basic ability to use computer hardware and software (e.g. Windows, Microsoft Word, Excel, PowerPoint, Sun System, Material Control, Opera etc.).

Experience managing of brand standards

Able to collaborate effectively with other hotel employees and managers to ensure teamwork

Strong verbal and written communication skills in English

INDHEADOFFICE