Supports project implementation and handles operational issues in IT Infrastructure and Data Center set up.
Install large scale production and corporate network infrastructure including routers, switches, servers, storage, connectivity, etc
Provide on-site support and expertise for all teams on the Data Center and act as a liaison for remote teams.
Ensure to manage operational issues related to servers, networking devices, cabinets, power connectivity, physical cabling infrastructure, and other related issues.
Physical hands-on, replacement of switches, SSD/Memory modules, SFPs, line cards, power supplies, and other chassis-based hardware.
Perform testing of audio-visual equipment and fix issues related to video, audio, switching, and control systems
Physical audit of inventory and updating asset inventory database.
Work with project managers to eliminate blockers.
Create and maintain comprehensive project documentation, plans, and reports
Understand the overall ticket management process
Flexibility to work non-business hours that may include weekends and/or holidays
Requirements
Skills & Experience
The ideal candidate will have 2-3 years of experience in the Data Center domain.
Proven work experience as a Technician/Support engineer or similar role.
Able to handle multiple complex assignments simultaneously and ensure timely project implementation/delivery.
Should have hands-on experience in implementing Data Center or Server Room projects which includes DC Racks & Cabinets, Rack Power, Console Management, Structured Cabling within Data Center, Between Rooms, Copper, Fiber, Terminations, Connectivity, Cable Trays, etc.
Should have experience in hardware troubleshooting.
Experience in end to end project delivery.
Solid organizational skills, including multitasking and time management.
Should have good communication skills.
Strong client-facing and teamwork skills.
Familiarity with risk management and quality assurance control
Bachelor’s Degree in electronics, electrical engineering.
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