Rambøll Looking for Team Manager, IT Asset Management at Chennai, Tamil Nadu Full Time

We invite you to bring your expertise as a team manager of technical experts into play as you are to manage a strong team of Software Asset management specialists. To succeed in this role, you must have people skills, management experience and proven expertise within the Software Asset management field. Are you our new Team manager?

Do you want to push the boundaries of your profession and develop your excellence in an open, collaborative and empowering culture? We work to create a sustainable future and our inspiring projects and innovative solutions aim to set the standard among our peers. You will join a global company that has been growing successfully since its founding in 1945. Together, we lead and leave a positive impact on societies, companies and people around the world.

You will join our IT Business applications management department. As our new Team Lead you will be part of our IT Business application division. We deliver global support for the business. We have a clear focus on developing a strong team culture, where we deliver what we promise at high quality and on time. We are very ambitious and want to deliver best-in class service for our end-users.

Your key tasks and responsibilities will be:
Lead, manage and motivate a team of specialist (3rd Line) in a competency center, including onboarding, disciplinary, performance reviews, preparing overall performance evaluations and training

Manage, measure and ensure that Ramboll Global IT meets Business service expectations & KPI’s

Working proactively with tool monitoring ensuring high availability on services provided by the team

Work with Head of Department Team Leader colleagues to build, enhance and ensure a high performing team as part of the Global IT Organisation.

Drive constant improvement within the team and with colleagues ensure training plans are met, to grow and evolve skills and competences.

Collaborate with transformation program & ensure readiness for SAM team to achieve future objectives, lead necessary process changes and support your team to ensure success in adopting the change

Lead the team to follow ITIL standards & best practices in SAM area, stay open to process and service improvement ideas from the team and together with HoD set direction for continued improvements

Your starting point for constant growth

From the moment you join Ramboll, we will support your personal and professional development so that you grow with the company. For this role, we believe your starting point is:

5+ years of experience from a similar position in a company supporting a highly Global business

Strong understanding of interaction / supporting Global customers from many cultures.

Strong English language skills.

Strong leadership / Team management skills and experience, both running a team of specialists and Technical Operations Task (Projects) and the ability to step up in the transformation area

Experience managing Software Asset management specialists.

Can do attitude, embracing and leading change.

Well organized and with structured approach to managed services in a mature manner.

Welcome to our Support Organisation

In Ramboll’s Support Organisation we take pride in keeping Ramboll running smoothly, enabling bright minds throughout the Organisation to focus on their areas of expertise as we tie together all parts of the business. We provide support within areas like Finance, HR, IT, Legal, Communication, Facility Management and more, coordinating efforts and securing common ground for the development and servicing of clients and markets.

Ramboll in India

Ramboll has more than 1,000 experts working across five offices in India applying their passion to deliver innovative solutions in markets as

diverse as Buildings, Transport, Planning & Urban Design, Water, Environment & Health and Energy. Founded in Denmark, Ramboll is a

people company. We invite you to contribute to a sustainable future working in an open, collaborative and empowering culture.

How to apply

Apply online. Attach your CV, cover letter and relevant documents showcasing why you are the right fit for the role, and when you are

available to start. We look forward to receiving your application.

Required Responsibility

Client Focus:
Engages with functional/business owners in taking appropriate actions to understand functional current and future requirements relating to specific area of expertise and to define the business support functional scope of works and confirm service level agreements to be delivered.

Reviews the functional and qualitative performance of existing service level agreements relating to specific area of expertise at an operational level and manages the resolution of service level and/or operational misalignment.

Manages the development of enhanced processes, procedures and standards with particular focus on those related to Ramboll global or PBU’s business development, operational effectiveness and ability to generate new sources of revenue and/or additional productivity.

Problem Solving and Solution Design:
Works with various functions within a PBU in a specific area of expertise to review effectiveness of current operation, processes, procedures and methods of working and to identify potential improvements.

Advises Management within own functional area of expertise and supports changes agreed to those functional/business processes/procedures and methods from which the PBU can work optimally, and advantage can be gained.

Manages the delivery of business support projects deemed to be of medium complexity and/or of some business sensitivity.

Encourages and acts on innovative suggestions, business ideas and approaches which support operational advantage.

Professional Knowledge and Skills:
Manages the adoption of best practices, encourages their use and shares knowledge of own specific area of expertise.

Ensures knowledge on developments within specific functional area of expertise is relevant and up to date.

Coaches and supports one or more senior consultants, consultants or assistants.

Develops the input to business support deliverables based on the five Ramboll Capabilities of: Client Focus, Ramboll Values, Functional Capabilities, Collaboration and Result Delivery.

Ensures compliance with Ramboll’s Governance Principles and Group Policies and manages work activities within the boundaries of established policies and procedures.

Business Acumen:
Leads the approach to business support deliverables demonstrating understanding of how business works, supporting profitable performance and revenue growth.

Communication Management:
Works to promote Ramboll’s reputation, company brand and business support capabilities with internal/external networks, industry boards/forums and other stakeholders.

Participates with relevant bodies of knowledge and other groups to ensure knowledge on developments in functional area of expertise is relevant and up to date.

Delegates specific actions, takes decisions and manages their consequences where there may be a direct functional impact as well as having an indirect impact to colleagues.

Cultural Intelligence and Global Mind Set:
Exhibits a collaborative One Company mind-set in performing Lead Consultant responsibilities and in the support of colleagues throughout Ramboll.

Capabilities

Client Focus

Problem Solving and Solution Design

Professional Knowledge and Skills

Business Acumen

Communication Management

Cultural Intelligence and Global Mind Set