Randstad Looking for it lead – hr service management at Hyderabad, Telangana Full Time

randstad india

permanent

specialism

information technology

reference number

JPC – 69104

job details

Skills/Experiences

Essential

10 + years of experience in implementing and supporting HCM or ITSM suites

3 + years of Expertise in ServiceNow HR Module

Knowledge and experience integrating ServiceNow with SuccessFactors

Strong understanding of ServiceNow Development Platform including, CMDB, Asset Management, Change Management, Custom Development …

Experience in supporting End to end JTC process including understanding of user provisioning, asset allocation and management

Should have knowledge in ServiceNow onboarding, Knowledge Management and Document management modules, and employee service portal

Experience with data migration and data management activities in ServiceNow

Lead design workshops to gather requirements, fit/gap analysis, functional specifications and design

Plan / schedule project activities. Lead end-to-end testing process

Working with cross functional teams (HR, Finance, IT) and 3rd party providers

Experience of supporting complex change and / or multi-disciplinary projects

Able to build and maintain strong and effective relationships

Effective time management and organisational skills

Critical thinker and ability to demonstrate logical approach to problem solving

Strong negotiation and influencing skills particularly at senior levels of an organisation

Able to prioritise work and balance competing demands

Able to deal with conflict and mediate. Able to deal with ambiguity and cope with change. Desirable

Experience of working within FMCG, Personal Hygiene and Healthcare sector.

Knowledge in Core HR business processes Technical / Professional Qualifications:

Essential

Educated in Business discipline or Computer Science to degree level, or equivalent experience

Agile software development methodologies e.g. Scrum,

Microsoft Office Suite to Proficient level. Desirable

Program and Project Management qualifications e.g. Prince2, PMI PMP

ITIL V3 to Intermediate level.Personal Attributes

Achievement focused and able to work in a direct and often pressurised environment

Entrepreneurial and tenacious mindset

Approachable in nature and confident in own abilities

Exhibits an attention to detail. Comfortable in challenging the status quo

Exhibits high standards of integrity

Strives for continual improvement.

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Skills/Experiences

Essential

10 + years of experience in implementing and supporting HCM or ITSM suites

3 + years of Expertise in ServiceNow HR Module

Knowledge and experience integrating ServiceNow with SuccessFactors

Strong understanding of ServiceNow Development Platform including, CMDB, Asset Management, Change Management, Custom Development

Experience in supporting End to end JTC process including understanding of user provisioning, asset allocation and management

Should have knowledge in ServiceNow onboarding, Knowledge Management and Document management modules, and employee service portal

Experience with data migration and data management activities in ServiceNow

Lead design workshops to gather requirements, fit/gap analysis, functional specifications and design

Plan / schedule project activities. Lead end-to-end testing process

Working with cross functional teams (HR, Finance, IT) and 3rd party providers

Experience of supporting complex change and / or multi-disciplinary projects

Able to build and maintain strong and effective relationships

Effective time management and organisational skills …

Critical thinker and ability to demonstrate logical approach to problem solving

Strong negotiation and influencing skills particularly at senior levels of an organisation

Able to prioritise work and balance competing demands

Able to deal with conflict and mediate. Able to deal with ambiguity and cope with change. Desirable

Experience of working within FMCG, Personal Hygiene and Healthcare sector.

Knowledge in Core HR business processes Technical / Professional Qualifications:

Essential

Educated in Business discipline or Computer Science to degree level, or equivalent experience

Agile software development methodologies e.g. Scrum,

Microsoft Office Suite to Proficient level. Desirable

Program and Project Management qualifications e.g. Prince2, PMI PMP

ITIL V3 to Intermediate level.Personal Attributes

Achievement focused and able to work in a direct and often pressurised environment

Entrepreneurial and tenacious mindset

Approachable in nature and confident in own abilities

Exhibits an attention to detail. Comfortable in challenging the status quo

Exhibits high standards of integrity

Strives for continual improvement.

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experience

12

skills

ITSM

HCM

ServiceNow HR Module

qualifications

B.E/B.Tech

B.Sc

MCA