randstad india
permanent
specialism
information technology
reference number
JPC – 67922
job details
Roles and Responsibilities:
Minimum of 2 Years of handson experience as Production L2 support.
Providing administrative support as needed in cross functional teams.
Ensuring projects adhere to frameworks and all documentation is maintained appropriately.
Coordinates with internal teams for custom jobs …
Continually monitorsUser Tickets, projects progress, troubleshooting issues and identifying
and implementing realistic and cost effective solutions
Identify problem areas, conduct root cause analysis, define problem statements.
Manage communications and deliverables from all stakeholders for the project.
Should be aware of the complete SDLC lifecycle including testing.
Should have at least 2 years Project/ coordination experience.
Effectively manage up to date records for daily operational transactions with other functions.
Skillsets:
Minimum 2+ Years of experience
Good understanding of technology, troubleshooting.
Tech Savvy and ability to work seamlessly with cross functional teams
Good on Data Management & MIS reporting.
Handson working experience on Saas products.
Proactive, multitasking, hands on approach with a ‘can do’ attitude
Utilize superior analytical and problem-solving skills
Strong sense of personal responsibility and accountability for delivering high quality work.
Attention to detail.
Qualification:
BE/B.Tech in CSE or IT and MBA would be a plus.
2+ years into Project Management.
Understanding of JIRA.
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Roles and Responsibilities:
Minimum of 2 Years of handson experience as Production L2 support.
Providing administrative support as needed in cross functional teams.
Ensuring projects adhere to frameworks and all documentation is maintained appropriately.
Coordinates with internal teams for custom jobs
Continually monitorsUser Tickets, projects progress, troubleshooting issues and identifying
and implementing realistic and cost effective solutions
Identify problem areas, conduct root cause analysis, define problem statements.
Manage communications and deliverables from all stakeholders for the project.
Should be aware of the complete SDLC lifecycle including testing.
Should have at least 2 years Project/ coordination experience.
Effectively manage up to date records for daily operational transactions with other functions.
Skillsets:
Minimum 2+ Years of experience
Good understanding of technology, troubleshooting.
Tech Savvy and ability to work seamlessly with cross functional teams
Good on Data Management & MIS reporting.
Handson working experience on Saas products. …
Proactive, multitasking, hands on approach with a ‘can do’ attitude
Utilize superior analytical and problem-solving skills
Strong sense of personal responsibility and accountability for delivering high quality work.
Attention to detail.
Qualification:
BE/B.Tech in CSE or IT and MBA would be a plus.
2+ years into Project Management.
Understanding of JIRA.
show lessshow more
experience
4
skills
SQL
jira
qualifications
B.E/B.Tech