Good Understanding of basic computer hardware concepts and terminologies.
Experience in supporting end-user hardware equipments like Desktop, laptops, Printers and scanners.
Experience in supporting Windows operating system and Client software like MS Office, VPN etc.
Good knowledge on networking concepts and basic troubleshooting.
Basic Linux systems administration skills.
Strong troubleshooting skills of IT systems
Good written and verbal communication skills. Comfortable communicating in person and via phone/e-mail with peers, management, contractors and vendors.
You may be required to engage in physical warehouse activities like –
Ability to travel up to 70%, both with in the city and with in the region.
Willingness to work flexible shifts and schedule including weekends, nights, and holidays.
Employees would be expected to be flexible with their shift timings during peaks, when trouble shooting incidents, project deliverables etc
Ability to move IT equipment’s as well as standing and walking during shifts