Recroot.io Looking for Microsoft Dynamics 365 Business Analyst at Ahmedabad, Gujarat, India Full Time

Job Description:

We are seeking a highly skilled Microsoft Dynamics 365 Business Analyst to join our dynamic team. The ideal candidate will possess a strong understanding of Microsoft Dynamics 365 modules, including Sales, Customer Service, Field Service, Marketing, Finance and Operations, and Power Platform. As a key member of our team, you will play a crucial role in optimizing and implementing Dynamics 365 solutions to meet business requirements.

Location:

• Indore, Madhya Pradesh, India
• Vadodara, Gujarat, India
• Ahmedabad, Gujarat, India

Roles and Responsibilities:

• Collaborate with stakeholders to gather and analyze business requirements for Microsoft Dynamics 365 implementations.
• Configure and customize Microsoft Dynamics 365 modules to align with business processes.
• Provide expertise in the integration of Dynamics 365 with other business applications.
• Conduct user training and support during the implementation phase.
• Work closely with development teams to ensure successful deployment of solutions.
• Stay informed about updates and new features within the Microsoft Dynamics 365 ecosystem.
• Participate in Agile or iterative project management methodologies to ensure effective project delivery.

Qualifications:

• Bachelor’s degree in business administration, Computer Science, or a related field.
• 5+ years of experience as a business analyst, with a focus on implementing Microsoft Dynamics 365 or similar CRM/ERP solutions.
• Strong knowledge of Microsoft Dynamics 365 modules, including Sales, Customer Service, Field Service, Marketing, Finance and Operations, and Power Platform.
• Experience in requirements gathering, process analysis, and system design.
• Proficiency in system configuration, customization, and data management within Microsoft Dynamics 365.
• Familiarity with Agile or iterative project management methodologies.
• Excellent analytical and problem-solving skills, with the ability to translate business requirements into actionable solutions.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with stakeholders, end-users, and technical teams.
• Ability to manage multiple priorities and work independently in a fast-paced environment.
• Microsoft certifications in Dynamics 365 or Business Analysis (e.g., MB-900, MB-910, CBAP) are highly desirable.

Skills Required:

• Strong knowledge of Microsoft Dynamics 365 modules, including Sales, Customer Service, Field Service, Marketing, Finance and Operations, and Power Platform.
• Familiarity with Agile or iterative project management methodologies.

Soft Skills:

• Excellent analytical and problem-solving skills.
• Ability to manage multiple priorities and work independently.
• Strong communication and interpersonal skills.