· Responding to client support requests.

· Contacting clients to find out the nature of the problem.

· Traveling to the client’s location or connecting via a remote link.

· Troubleshooting hardware and software issues.

· LOG call with OEM service center if systems are covered under Warranty

· Installing and maintaining hardware and computer peripherals.

· Installing and upgrading operating systems and computer software.

· Troubleshooting networking and connection issues.

· Advising on software or hardware upgrades.

· Providing basic training in computer operation and management.

· Completing job reports and ordering supplies.

· Maintain daily work reports in given format and share it with team leader

Job Types: Full-time, Fresher

Salary: ₹15,000.00 – ₹20,000.00 per month

Benefits:

Schedule:

Supplemental Pay:

Education:

Experience:

Redius Infosecurity Pvt Ltd Looking for Technical Support Executive (Desktop Support) at Navi Mumbai, Maharashtra Full Time

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