Relay Human Cloud India PVT LTD Looking for IT Help Desk at Gorwa, Vadodara, Gujarat Full Time

Job summary:

As an IT Helpdesk specialist, a candidate must provide technical support to the organization in their network framework and experiencing computer hardware and software issues. They respond to queries, isolate problems, troubleshoot issues, and implement solutions.

Responsibilities & Duties:

· Help Desk phone support of Relay employees for computer or telecom issues.

· Passionate to upgrade technical skill.

· Update and create documentation.

· Recommend, direct, and implement network infrastructure improvements.

· Oversee large projects that require managing the resources of the I.T. department.

· Install appropriate software packages, operating systems, networking components, and

· applications.

· Assist in the customization and adaptation of existing programs to meet users

· Provide updates, status, and completion information to manager and/or users.

· Administrator all computer and Coloration systems.

Required Skills/Abilities:

· Excellent in English communication

· Critical thinking and attention to detail is a must

· Strong computer skills and have proficiency with Microsoft office work.

· 0-1 year of help desk support.

Qualifications:

· Equivalent or a bachelor’s degree in IT/Computer Engr./ BCA/ MCA

· Fluent English communication

Add on :

· Computer Certificates (i.e., MCSE CCNA)

· O365, Teams, Azure AD Support, Intune

· TCP/IP, DNS, Networking and VPN

· Switch, Router, and firewall support

Shift timing :

· Proper Night Shift

Job Types: Full-time, Regular / Permanent

Salary: ₹18,000.00 – ₹20,000.00 per month

Benefits:

• Food provided
• Provident Fund

Day range:

Shift:

Language:

Shift availability:

Speak with the employer
+91 9106767807