Relay Human Cloud India PVT LTD Looking for Junior IT Helpdesk at Ahmedabad, Gujarat Full Time

Job Profile: Junior IT Helpdesk

Roles and Responsibilities:

· Help Desk phone support of Relay employees for computer or telecom issues.

· Passionate to upgrade technical skill.

· Update and create documentation.

· Recommend, direct, and implement network infrastructure improvements.

· Oversee large projects that require managing the resources of the I.T. department.

· Install appropriate software packages, operating systems, networking components, and

· applications.

· Assist in the customization and adaptation of existing programs to meet users

· Provide updates, status and completion information to manager and/or users.

· Administrator all computer and Coloration systems.

Qualification Requirements

· Equivalent or a bachelor’s degree in IT/Computer Engr./ BCA/ MCA

· 1-2 years of help desk support.

· Fluent English communication

Add on:

· Computer Certificates (i.e., MCSE CCNA)

· O365, Teams, Azure AD Support, Intune

· TCP/IP, DNS, Networking and VPN

· Switch, Router and firewall support

Job timings: 2PM-11PM

Job Location: Ahmedabad

Job Types: Full-time, Regular / Permanent

Salary: ₹15,000.00 – ₹30,000.00 per month

Benefits:

• Health insurance
• Life insurance
• Provident Fund

Schedule:

Supplemental Pay:

• Performance bonus
• Quarterly bonus

COVID-19 considerations:
Yes, As per govt. protocols and guidelines

Ability to commute/relocate:

• Ahmedabad, Ahmedabad – 380015, Gujarat: Reliably commute or planning to relocate before starting work (Preferred)

Education:

Experience:

• total work: 1 year (Preferred)

Language: