Reliance Jio Infocomm Limited Hiring For App Support Specialist JioMart (AI Ops) at Mumbai Full Time

1. Responsible to build, test and maintain the infrastructure and tools
to allow the speedy development and release of software.
2. Responsibel to maintain and improve the cloud infrastructure.
3. Should do the review of Service Ticket & MIS and plan for reduction
of service tickets and automation of manual tasks.
4. Should Monitor and alert setup for new application/service/server in
monitoring tools.
5. Should own and monitor overall Order/Transaction Journey
6. Should ensure adherence to incident and system security management
procedures and policies. Quality incident and SR closures and compliance
to IT security.

1. Should have problem solving attitude: Analyze situations, evaluate
alternatives, and implement solutions within standards (where
applicable).
2. Should have deep understanding of E-commerce and Fintech domains.
3. Should have ability to enforce decisions on performance excellence
with direct impact to end customer experience.
4. Should be able to interpret guidelines and analyze factual
information to adapt or modify processes in response to changing
circumstances.
5. Should be able to do Test Validation (Manual/Automated) for E-
Commerce work flow across all customer Journeys through contracts
defined across all interfaces.
1. Sripting
2. Debugging
3. troubleshooting