Our family of businesses:
Rentokil Pest Control is the world’s leading commercial pest control company, operating in 70 countries and ranked in the top 3 in 65 of those countries. Ranking in the top 3 in 38 of the 44 countries we operate in, Initial Hygiene is the market leader who provides quality, diligent and friendly services to all customers. In France, Initial Workwear specialises in the supply and laundering of workwear, garments and protective uniforms and equipment; focussing on top quality products and services. Our plant business; Ambius is seen as the expert in interior and exterior “landscaping”; operating across the US, Europe, Asia & Pacific. Steritech Brand Protection by Rentokil Initial is an industry leader and pioneer, providing innovative solutions that help customers to mitigate risks and drive business growth. We also have specialist businesses such as Medical Services, Specialist Hygiene and Property Care, which lead their respective fields. Across all of our operations globally, we have a positive reputation amongst our customers for our knowledge and integrity. We have central support functions of Human Resources, IT, Finance, Legal and Marketing & Innovation in the Rentokil Initial Head Office locations and in country. Working within our functions departments, you would be supporting all of our businesses within India.
Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world’s leading pest control brand. Rentokil PCI aims to set new standards for customer service with operations across 250 locations in India. The JV brand also focuses on developing industry-leading service operations through the sharing of best practices, new innovations and the use of digital technologies.
GENERAL DUTIES & RESPONSIBILITIES
Should be able to resolve the queries raised by the branches.
Analyze business processes and requirements
Create and maintain process documentation
Conduct unit testing and troubleshooting
KEY DELIVERABLES
Troubleshooting issues and providing solutions within the timelines
Should be a very strong team player
Enhancing the knowledge with self learning abilities
Should be able to maintain SLA
CORE COMPETENCIES
Strong analytical skills
Should be able to build SQL queries
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Ability to think logically and troubleshoot issues
Excellent interpersonal (verbal and written) communication skills are required to support working in project environments that includes internal, external and customer teams
Requirements
EDUCATIONAL / OTHER REQUIREMENTS
Graduate Degree in Computer Science, Information Technology, BSC-IT
Interim Excel knowledge (Pivot table, VLOOKUP, Import Range, Functions), Google sheets
Must have SQL, MySQL knowledge
Benefits
Attractive Base Salary
Annual Performance Based Bonus
Group Mediclaim Insurance Policy
Travel Reimbursement
Equal Opportunities
Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual’s differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.
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