Replicon has business operations in Canada, USA, India, UK & Australia and the successful candidate will head the company’s Information Systems team in Bangalore and provide:
Strategic Roadmapping
Information Systems Selection
Business Process Analysis
Systems Architecture
Vendor Management
Systems migration, implementation, and maintenance
Key Responsibilities:
Lead the development of the company’s information systems strategy, working collaboratively with the management team.
Develop and oversee process, configuration, and limited customization activities and ensure they meet business requirements.
Ability to acquire a deep business understanding of each department and translate requirements into streamlined systems.
Analyse technology, industry and market trends to determine potential impact on the organization.
Effectively manage daily activities of the team, ensuring high quality of systems and data, security and tactical issue resolution.
Establish and maintain an IS Continuity Program to mitigate damage/loss from any incident; quickly restore technology services and IS operations after an incident.
Work closely with internal and external parties to ensure service delivery and system availability.
Compliance:
Managing and ensuring all system and customer data retention requirements in are met as per law and compliance frameworks
Ensure adherence to company policies, with periodic review of regional application
Qualifications:
Bachelor of Computer Science, Management Information Systems or equivalent degree, with preference for additional business education.
Minimum of 5 years proven, progressive experience within an IS environment, with specific experience related to cloud-based infrastructure.
Demonstrated experience leading the delivery of CRM and ERP systems for a growing company
Significant project management experience in managing budgetary resources, technological resources and suppliers.
Experience leading a small, focused team in an environment with multiple demands and a lean structure.
Experience in continuously interacting, participating and soliciting input from a multidisciplinary team of professionals.
Experience working with business departments in the selection, deployment and on-going support of IS systems.
Knowledge of IS and cloud computing practices and procedures, including the tools used to implement.
Successful track record of managing effective relationships with technology vendors and suppliers.
Excellent verbal and written communication skills with the ability to synthesize complex technical concepts into plain language.
Strong problem solving and critical thinking skills with a proven ability to source and implement practical, scalable and efficient business solutions on a timely basis.
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