Revolutionare Sustainable Services Looking for Front Office Executive / Help desk Executive at Hyderabad, Telangana Full Time

· Provide user support and Residents service on company-supported computer applications and platforms. Troubleshoot problems and advise on the appropriate action.

· Follow Standard help desk procedures

· Log all help desk interactions

· Administer help desk software

· Responding to Queries of Residents and Staff in person or through Chat, email or Phone on all company supported applications.

· Redirect problem to correct resource

· Serve as liaison between Residents and the Staff to resolve issues.

· Follow up with Residents and management to ensure complete resolution of issues and document Resolutions for further reference

· Prepare Weekly Activity Report about Issues raised by the residents and proper action taken on it by the respective department

· Resolve technical problems with Local area networks and Wide area networks.

· Identify and escalate situation requiring urgent attention

· Track & route problems and requests

Please send your resume – Whatsapp number 8500231818, 9908660050 (Please call between 10am to 6 PM)

Job Types: Full-time, Regular / Permanent

Salary: ₹16,000.00 – ₹22,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Schedule:

Education:

Experience:

• total work: 1 year (Preferred)

Language:

• English, Hindi, Telugu (Preferred)

Speak with the employer
+91 8500231818
Expected Start Date: 18/05/2022