RHI Magnesita Looking for IT Business App Prof Junior at Gurgaon, Haryana Full Time

Why our IT professionals feel comfortable? Because they have the very best prospects at RHI Magnesita, the globally leading supplier of high-grade refractory products, systems and services! After all, RHI Magnesita stands for innovative technologies – also when it comes to IT. Would you like to work together in an informal, relaxed atmosphere, with digital design opportunities and future-proof infrastructure solutions?

Then join our team at the Gurugram location, where demanding quality standards, high technical standards and international cooperation present impressive results, as a IT SAP Sales & Distribution!

SW Engineer SAP Sales & Distribution

(ECC & S4/Hana)

Role Description

Responsible for understanding the process requirements defined by Global Process Experts (GPE´s) and business areas, designing the conceptual software implementation solution within Software Development department.

Provide software solution architecture alignment and application interfaces conceptual model.

Support GPE’s and Business area on improvement projects implementation and software changes definition.

Develop / Improve and support the business processes Order-to-Cash that are

appropriate for the business requirements (information flow, function, workflow)

well integrated in the company process environment (interfaces)

working as expected (reliability, integrity, effectiveness)

Minimizing the required resources (efficiency).

The role is measured according to overall issues reduction by root cause solving and successful improvements implementation.

Main activities and responsibilities

Create and deliver software conceptual functional design for applications customizing and new developments according to RHIM requirements for all RHIM business applications related to SAP Sales processes.

Implement and maintain applications to support sales processes.

Consult, design and configure business processes market to order

Operate selected tasks in business applications, and

Support users (mainly key users) regarding information flow and usage of business applications.

Responsibility on OTC processes: Order Book, Sales Orders configuration, Billing, PGI, Delivering, etc…

Providing issues resolution, root cause analysis and bug fixing.

Cooperate with global Integrated Business Services (IBS) teams, independent of the region, to implement projects, attend requests and resolve the issues related to E2E processes responsibility.

Lead or participate in task forces to mitigate complex issues, eliminate root causes of the problems and achieve system stabilization.

Documentation of implemented solutions.

Working on Digitalization projects.

Conduct and/or participate in workshops, training and knowledge transfer sessions to be aware of the processes implemented and perform an efficient support for users.

Consult and advice GPE’s during the implementation of improvement initiatives.

Cooperate with GPE’s to understand and define the possibility of standardization and automation.

Coordination of external service providers and suppliers within own area of expertise

Perform technical leadership in projects workstreams

Consult/Design:
adequate and efficient design of business processes

Input: business requirement specifications (business case, information/data, information flow, functions), process interface specifications, existing procedures

Consult/Design: consult the business (process) owner in the design of the business process

Output: new or improved business process, new or improved procedures

Design/Configure:
adequate and efficient design of business applications supporting specific business processes

Input: process requirement specifications (information/data, information flow, functions)

application interface specifications, user interface specifications

Design/Configure: design and configuration of business applications

Output: information architecture, workflow, requirement specification for software engineering, adapted or improved business application

Operate:
operation specific tasks in the business process that need specific business application knowledge

Input: need/request for operation of specific task

Operate: perform tasks

Output: solved need/request

Support:
enable and ensure continuous and reliable business processes

Input: Incidents (user issue, feature request, software problem, etc.)

Support: analyze incidents, support users (2nd, 3rd level support; mainly for key users), document problem or feature request as a service message

Output: feedback to incident owner, solved incident or documented problem or feature request

Administrative tasks:
continuing education in own areas of expertise

collect efforts and assign to tasks/projects (CATS)

initiate/attend necessary coordination

ticket system operation

Key skills and capabilities

High level of expertise in consult and design of business processes Order-to-Cash (Experience 5 years+).

High level of expertise in related industry sectors

Bachelor’s degree (University education)

Business application SAP SD

Advanced knowledge of business process management methods

Advanced knowledge in project management

High configuration/customizing knowledge for application SAP SD

basic knowledge in information architecture management

basic knowledge in IT service management (e.g. ITIL)

basic knowledge in IT risk management

Desired mindset competencies:
Strategic Thinking and Action (future oriented actions; considering different factors of influence and long-term consequences)

Market and customer orientation (Thinking and acting in line with market needs; recognizing and considering customer requests)

Result orientation (high level of self-responsibility; produce measurable results; pursue objectives consequently)

Innovation and Change (Generate ideas and support the implementation; adjust to changing situations)

Leadership (communicate direction clearly; ability to delegate; recognize and develop potentials; motivate to top performance)

Communication and Co-operation (communicate clearly; inspire others; hand-shake quality; team spirit; recognize and solve problems)

Diversity (treating other mentalities with respect and fairness)

Excellent analytical and conceptual skills

Excellent ability to work in teams

high reliability

high functional flexibility (willingness to extend his/her area of expertise)

flexibility regarding place of work (single business trips / frequent business trips / temporary change of main workplace)

Necessary knowledge in SAP S4/Hana.

Intercultural teamwork experience.

English Language ability.

Reporting Lines and Interfaces:
Report to Manager of Software Development .

Interfaces to Business Partner (IBS), GPE´s, Business Key users, Business Service Centers and Specialists in Software Development, IT Governance and Digital Enablers.

About RHI Magnesita

We are the acknowledged technology leader in the refractory industry. Our company is defined by people. We are committed to diversity and know that multiple approaches, perspectives and backgrounds fuel creativity and innovation. It is our aspiration to build a workplace culture where everyone feels valued, engages, and can enjoy a truly inclusive environment and the diverse voices of our employees are

heard. We foster a collaborative culture that cherishes ideas and determination to add value for our customers. Our leadership style encourages open-mindedness, reliability, pragmatism, and innovation.

Find & follow us: www.rhimagnesita.com

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