Job Description
Location: Mumbai
–
Must Have Skills
Basic Networking, Windows desktop troubleshooting, Hardware Support
Experience Level
1 – 2 Years
External Description
· Attending user level calls / following IT ticketing portal
· Installation of Windows OS, and preparing new desktops and laptops ready with standard applications.
· Troubleshooting Laptop/desktop hardware and software applications, Windows 10
· Coordinating with OEMs/Vendors related to hardware and software issues of Desktops/Laptops/Servers… etc.
· Software and Hardware Inventory/Asset management.
· Configuring MS O365 clients and troubleshoot relevant issues.
· Provide end user support, physical and remotely
· Ready to work in 24/7 shifts
Preparing daily reports
External Skills And Expertise
· Any graduate, Microsoft Certification.
· Basic Working knowledge in AD, DHCP, DNS, File/Print Server
· Basic networking knowledge.
· Capable to solve basic users level calls on Microsoft windows/ MS Office 365/Wired and Wireless Network related issues.
· Fluent in English (Speaking, Writing)
· 1 year working experience as FMS.
Job Types: Full-time, Regular / Permanent
Salary: ₹25,000.00 – ₹30,000.00 per month
Benefits:
Schedule:
Supplemental Pay:
Ability to commute/relocate:
Experience:
Speak with the employer
+91 7225072989
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