Rigel Networks Looking for Technical Support (Linux and Windows Data Backup ) L1 Engineer at Mumbai, Maharashtra Full Time

Position: – Technical Support on (linux and windows backup and recovery)

Must Have Skills

backup, Linux, Windows Server, patching

Experience Level: 1 – 3 Years

External Description

Roles & Responsibility

• Monitor the Backup, Off-site, Recover Task, and Appliance Critical Services failure Events

• Troubleshoot and fix the reported failure event and Escalate as and when needed

• Provide Tier-1 support to partner on requested queries and tasks through Incident (reactive support)

• Chat Support (NOC IM for Incident Management) and Partner calling based on system classification & partner’s business requirements.

External Skills And Expertise

Required Skills

• Good hands-on Experience in diagnostics & troubleshooting of Windows Operating system

• Good hands-on Experience in diagnostics & troubleshooting of Linux Operating system

• Good understanding of Windows boot-up process

• Good understanding of Linux boot-up process

• Good understanding of backup concepts

Basic knowledge of Backup and restore

Education: Any / computer science Graduate.

Any other Skills: –

Basic knowledge of windows shadow copy feature

Linux Shell

Good communication skill

Any Linux Certification would be added advantage

Candidate must have 1-year experience and be ready to work in 365*24*7 support

Job Types: Full-time, Regular / Permanent

Salary: ₹25,000.00 – ₹30,000.00 per month

Benefits:

• Internet reimbursement
• Paid sick time
• Paid time off
• Provident Fund
• Work from home

Schedule:

• Day shift
• Evening shift
• Flexible shift
• Morning shift
• Night shift
• Rotational shift
• UK shift
• US shift

Supplemental Pay:

Experience:

• Linux: 1 year (Preferred)
• Windows: 1 year (Preferred)
• Disaster recovery: 1 year (Preferred)

Speak with the employer
+91 7225072989