Right Step Consulting Looking for Networking Jobs In Noida – Network Support Engineer at Delhi, Delhi Full Time

Location: Noida/NCR Brief Role:
Network Support Engineer

Job Description

1. Analyze and resolve hardware/software problems onsite or remote operational mode-

2. Designer installation or configuration and maintenance of a comprehensive IT infrastructure with a focus on Microsoft Windows-

3. Removal and installation of hardware components and peripherals-

4. Installation of additional software and manually and via deployment console-

5. User requests for technical advice and support-

6. Installation and customization of client equipment-

7. Classification of technical queries and forwarded to relevant departments-

8. Documentation of customer inquiries-

9. Use client security tools (antivirusor encryption)-

10 Customizing user profiles-

11. Hardware installation and hardware expansion-

12. Backup and restore of user data-

13. Commissioning and network switching operations-

14. Coordination with IT coordinators and users

Note – Must have knowledge of dialer (Inbound/Outbound)

Must be comfortable for night shift

Salary: Not Disclosed by Recruiter

Industry:BPO / Call Centre / ITES

Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations

Role Category:Voice

Role:Associate/Senior Associate -(Technical)

Desired Candidate Profile

Education-

UG: Any Graduate – Any Specialization, Graduation Not Required

PG:Any Postgraduate, Post Graduation Not Required

Doctorate:Any Doctorate – Any Specialization, Doctorate Not Required