The company is widely recognized by clients, leading industry analysts (including Gartner, Forrester, Constellation Research and Nucleus), and financial analysts as the leader in a large, fast growing market with tremendous upside and an extremely strong value proposition that resonates with CIOs and CFOs.
We actively seek a Sr. Security Solutions Architect resident in our India offices.
We’re building something special at Rimini Street. A company where people care about each other and trust each other to do the right thing. A company where highly intelligent and talented people come together to do challenging and meaningful work that makes a real difference to our clients, ending each day with a sense of achievement and balance in their lives.
Rimini Street views all employees as partners, and is committed to providing an exciting, participatory and team-oriented work environment. In addition to our very competitive compensation packages, be prepared for challenging professional growth and fun along the way in our work-hard, play-hard corporate environment.
Position Summary
The role of the Sr. Security Solutions Architect is to implement Rimini Street security solutions, assist in developing and growing the security solutions, services and capabilities related to ERP implementations (Oracle EBS, PeopleSoft, SAP, etc.,) for Rimini Street clients. The position has the responsibility for planning, implementing and supporting security solutions related to the products that Rimini Street supports. Evaluate the current client’s IT landscape, in order to assist with deployment architecture and project planning to cover the entire landscape for security and compliance. The Sr. Security Solutions Architect will be responsible for successful implementation and verification of the security solutions following the deployment project plan. The Sr. Security Solutions Architect is responsible to collaborate with Global Support Delivery (GSD) teams for post-implementation support of these security products. The position will also be responsible to work with the security products research and development team to assist with the efficacy testing, product implementation strategy and planning and be responsible for the assisting with the documentation related to software installations, configuration, troubleshooting and fine-tuning.
Essential Duties and Responsibilities
Installation, configuration and troubleshooting of security products.
Utilize repeatable project plans and best practices to manage the onboarding projects and contribute feedback for process improvement.
Document various client implementation configurations and work with the GSD team to triage and provide the Level 1/2 resolutions for the support cases for security products.
Serve as the owner of security services projects and be a liaison between the Onboarding Project Management and GSS teams.
Manage the security products related support cases for proper and timely updates in accordance to the SLAs for various clients.
Develop and nurture a talent inflow for company´s managed services resource needs and ensure the security managed services team have the knowledge and ability to meet or exceeds all client requirements.
Participate in the R&D activities to perform the feasibility studies of new products in the GSS team.
Manage the product issue log and work with other team members including cross departmentally to provide the needed assistance for troubleshooting of product specific issues.
Create and manage the status updates for project plans utilizing the templates for all security products related projects for general product onboarding, professional services and managed services maintaining Rimini Street´s high standard SLAs and quality
Self-training and self-study for achieving certifications in security related standards and technologies.
Qualifications/Skills/Experience:
Skills
Knowledge in securing various tiers of technology stacks e.g., network, application servers, database servers, etc.,
Installation and configuration experience of leading security software (McAfee, TrendMicro, Imperva, F5 ASM, Palo Alto or other Web Application firewall products)
Superb trouble-shooting skills and tenacity in problem solving
Passionate focus on customer support and the ability to build long term, successful working relationships with Clients
Proven experience as a key contributor for various IT projects, ensuring overall success of professional and managed services.
Preferred Qualifications
Experience with installation and configuration of new products following the product documentation and best practices
Good understanding of Industry leading security solutions and implementations architectures
Experience with security in public clouds like AWS, Azure and GCP as well as private cloud providers with global and local scale
Experience in following managed services or professional services offering and meeting contractual SLAs. Consulting background supporting various clients.
knowledge of IT security concepts and practices such as virtual patching, cloud security, encryptions, identity management
SSCP, CAP or similar IT certification in related field
Location
Hyderabad, India
Education
Bachelor Degree in Computer Science, Computer Engineering or related field or equivalent experience
Specialization in IT Security, Forensics, IT Management will be a plus
Experience
12+ years relevant experience with IT procedures and security policies.
12+ years’ experience with DataCenter Operations both in house and outsourced
12+ years’ experience both in Security product implementation and troubleshooting
Working knowledge of multiple databases (Oracle, SQL, etc.,) and applications
Strong analytical and problem-solving skills
Deep working knowledge and understanding of supporting business processes
Company Description:
Rimini Street, Inc. (Nasdaq: RMNI) is a global provider of enterprise software products and services, the leading third-party support provider for Oracle and SAP software products and a Salesforce partner. The Company offers premium, ultra-responsive and integrated application management and support services that enable enterprise software licensees to save significant costs, free up resources for innovation and achieve better business outcomes. More than 2,000 global Fortune 500, midmarket, public sector and other organizations from a broad range of industries rely on Rimini Street as their trusted application enterprise software products and services provider.
The company is widely recognized by clients, leading industry analysts (including Gartner, Forrester, Constellation Research and Nucleus), and financial analysts as the leader in a large, fast growing market with tremendous upside and an extremely strong value proposition that resonates with CIOs and CFOs. According to Gartner, the third-party support market will grow to $1.05 billion by 2023, a 200% increase. With tight IT budgets and flat global economic growth, IT and procurement professionals are actively looking for proven methods to cut costs while improving service. Rimini Street enables organizations to free up budget for strategic business initiatives by delivering savings of up to 90 percent on total maintenance and support costs, and to date, the company has saved organizations over $5 billion in total maintenance costs since its inception.
Be Treated Like the Best
Rimini Street hires only the best – and provides the compensation, bonus and benefit programs appropriate for proven top-performing professionals. We want our employees to have an opportunity to share in the financial success that results from our dedication to service excellence, high-quality deliverables and an unparalleled client experience
No bureaucracy, thousand-page rule books or politics — just everyone working together to build a great company through service excellence and client success
Work hard, play hard environment – Rimini Street is a group of hard-working professionals who are passionate about achieving success, but we also enjoy opportunities to meet up at fun company events
We are also passionate about giving back to our communities around the world, with plenty of opportunities for volunteering and charity through the Rimini Street Foundation
All Rimini Street professionals are encouraged to grow and learn new skills
Accelerating Company Growth
Trading on Nasdaq under ticker symbol RMNI since October 2017
Added to the US Russell 2000® Index in 2018
Over 2,000 active clients, including 100 of the Fortune 500 and Global 100
2019 fiscal year revenue of $281.1 million, up 10.9% year over year
Expanded operations in Eastern Europe, Latin America, Southeast Asia and the Middle East in 2019
Launched the global availability of Application Management Services for Salesforce, SAP and Oracle
Recent Industry Recognition
Received 34 awards in 2019, including 24 awards for excellence in customer service from awards companies such as the International Stevie Awards, the American Stevie Awards, and the Stevie Awards for Sales & Customer Service
Honored with two gold Stevie awards for Company of the Year in 2019,
The Rimini Street Foundation also recognized with a Stevie award in 2019 for Corporate Social Responsibility Program of the Year
In 2019, Rimini Street also partnered with 68 charities around the world through the Rimini Street Foundation, providing financial contributions, in-kind donations and more than 800 employee volunteer hours, and expanded its charitable work to Germany and Taiwan.
To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com
Rimini Street is committed to creating a diverse environment and is proud to be an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, national origin, sexual orientation, gender or gender identity, disability and protected veterans status or any other characteristic protected by law.
Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.
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