Roadcast Tech. Solutions Pvt. Ltd. Looking for Tech Support Executive at New Delhi, Delhi Full Time

Responsibilities:

• Identifying hardware and software solutions.

• Troubleshooting technical issues.
• Diagnosing and repairing faults.
• Resolving network issues.
• Installing and configuring hardware and software.
• Speaking to customers to quickly get to the root of their problem.
• Providing timely and accurate customer feedback.
• Talking customers through a series of actions to resolve a problem.
• Following up with clients to ensure the problem is resolved.
• Replacing or repairing the necessary parts.
• Supporting the roll-out of new applications.

Requirements:

• Experience with remote desktop applications and help desk software.
• Attention to detail and good problem-solving skills.
• Excellent interpersonal skills.

Job Type: Full-time

Salary: ₹15,000.00 – ₹18,000.00 per month

Schedule:

Ability to commute/relocate:

• New Delhi, South West – 110028, Delhi: Reliably commute or planning to relocate before starting work (Required)

Education:

Speak with the employer
+91 9899289110