15+ years of Experience·
Experience in management of complex and multiple IT infrastructure projects
Strong Project management and Service Management processes, Communication skill, Experience in client relationship/expectation management
Ability to manage procurement processes for hardware and software systems and related data communications service provider contracts
Demonstrated success in project management and experience in Implementation & Support of IT Infrastructure products including Server, Storage, network, cloud computing, Active Directory /LDAP, EMS, Exchange, and SQL Server
Experience in Server and client-side protection strategies against viruses, malware, spam, robust automated solutions
Excellent written and verbal communication from both business and technical perspectives
Should be able to lead a large team from offshore/onsite
Good time management and organizational skills
Have good experience in multiple project management methodology
Project Management relevant certification (E.g. PMP )
Roles and Responsibilities
IT Infrastructure project management, strategy and technology assistance to clients in the following areas
Stable and Secure IT Infrastructure
Technology Strategy and Planning
Manages client engagements and relationships
Responsible for benefits realization of the program
Assist technical teams in requirements gathering and documentation
Provides resource management to ensure effective utilization and client satisfaction
Develops and maintains project plans for managing scope, schedule, resource needs, staffing and detailed work breakdown structure
Performs risk/issue assessment, tracking resolution and escalation to ensure project completion
Provides direction and sets priorities to deliver to plans/budget and resolve day-to-day program issues
Defines and leads the implementation of consistent technical processes for systems implementations, maintenance, and support
Responsible for the overall implementation of the project according to the scope;
Effectively engage and manage the vendors/partners to deliver planned services
Assess and apply the right project management methodologies, including Agile practices, to ensure project success
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