The IT Director will report to the Chief People and Technology Officer (CPTO) who is responsible for overall governance and strategy for IT in Room to Read. Together, the Director and CPTO will collaborate on the co-development of IT worldwide policy and procedural guidance.
Duties/Responsibilities:
Directs the development and implementation projects and processes in support of Room to Read objectives
Design and implement the IT policy framework, and set standards and methods for ongoing IT policy management
Direct and ensure service quality of Room to Read’s outsourced service provider, including the help desk capability and capacity
Ensure compliance and security in IT operations and systems
Lead the implementation of the long-range digital roadmap, shepherding initiatives and projects forward
Facilitate a network of worldwide country-based IT managers, tracking budget adherence and strategic ideas and needs, formulating information to bring forward for decision making, putting ideas forward to capitalize on economies of scale
Lead enterprise technical projects related to platforms and central solutions, ensure basic technical needs are met
Generate ideas in line with trends in technology that would benefit Room to Read (e.g. collaboration applications, enhanced virtual conference capabilities)
Establish efficiency and efficacy standards, providing recommendations for improvement of IT infrastructure
Analyze IT infrastructure and systems performance to assess operating costs, productivity levels, upgrade requirements, and other metrics and needs
Perform other related duties as assigned
Qualifications:
10+ years of related IT experience
Undergraduate degree in Computer Science or related field
Thorough understanding of IT and practical applications to support the Room to Read’s goals
Strong understanding of data privacy best practices and requirements
Background with cloud, hybrid, and on-premises system administration best practices
Networking (firewalls, routers, switches) experience (Ex: Cisco Meraki network solutions)
Web (DNS, SSL, domain registry) experience
MS Office Suite/MS Azure
Familiarity with the following preferred:
Okta
Workday
Cloudelligent
AWS Cloud management
SHI/Maintech
System Architecture or comparable principles preferred
A Systems Thinking design approach desirable
Security certification preferred
Salesforce experience preferred
Experience in Higher Education and non-profit processes desirable
Strong problem-solving skills with the ability to translate data into business ideas
Excellent interpersonal skills and takes initiative
Able to multi-task, be flexible and perform in a fast-paced environment
Physical Requirements:
Prolonged periods sitting at a desk and working on a computer
Must be able to lift up to 15 pounds at times
Location(s)
Global Office Asia – Main – New Delhi
To be successful at Room to Read, you will also:
Have passion for our mission and a strong desire to impact a dynamic nonprofit organization
Be a proactive and innovative thinker who achieves results and creates positive change
Have a very high level of personal and professional integrity and trustworthiness
Embrace diversity and a commitment to collaboration
Thrive in a fast-paced and fun environment
Room to Read is proud to be an equal opportunity employer committed to identifying and developing the skills and leadership of people from diverse backgrounds. EOE/M/F/Vet/Disabled
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