Job Description:
The Network Engineer – I is responsible for the management, operational support, troubleshooting, and maintenance of Russell Investments’ LAN and WAN infrastructure. The Network Engineer – I works closely with Sr. Network Engineers and partners with leadership in Seattle, WA. Technical knowledge and experience with enterprise routers, switches, and firewalls are a must.
The responsibilities of the individual in this position include but is not limited to:
Support the operations, troubleshooting, and implementation of all network infrastructure
Incident troubleshooting, escalation, and facilitation
Assist with hardware upgrades, replacements, and firmware patching
Participate in internal IT service, change, and request management processes
Ability to work with Cisco and Palo Alto TAC to create and troubleshoot network issues
Provide detailed technical instruction to service provider technicians
Responsible for monitoring and tools management (e.g. Cisco DNA Center, SolarWinds, etc.)
Experience with Panorama and Firepower Management Center
Maintain detailed documentation and inventory of all managed environments
Responsible for timely on-call response to incidents
Participate in other IT projects and/or tasks as needed
The successful candidate will have extensive demonstrable skills and experiences including the following:
Bachelor’s Degree in Computer Science, Business, or Engineering. Equivalent work experience may be considered in lieu of education.
Preferred CCNA certification
4+ years of demonstrated hands on experience enterprise data networks, preferably with Cisco, F5, and Palo Alto products
Excellent written and verbal communication skills
Technical knowledge and experience in routing and switching protocols including TCP/IP, STP, OMP, BGP, TLS/DTLS, MPLS, SD-WAN, and fundamental understanding of network design
3+ years of demonstrated experience in working with service providers, consultants, and carriers
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