Duties and responsibilities, as they align to Ryan’s Key Results
People:
Create a positive team experience.
Collaborate on software development projects with the service delivery, IT application and IT Infrastructure departments.
Client:
Liaise with clients and incorporating user-defined needs and feedback into application designs and recommendations.
Provide day-to-day technical support for clients on identified applications.
Participate in testing efforts and work with Applications Manager to define testing approaches and establish testing plans which meet project requirements.
Work with Applications Manager to complete requirements gathering and document requirements for the projects identified.
Value:
Optimizing applications by integrating new technologies and performing upgrades.
Designing all pieces of the application and analyzing how they will fit together.
Creating different diagrams and models that programmers/developers may need for each application.
Ensures programs/applications work properly after maintenance and testing.
Effectively communicate product benefits for complex applications.
Research applications efficiencies and demonstrating prototypes and completed applications.
Develop programs/applications that effectively accomplish customer specifications/objectives.
Performing diagnostic tests and debugging procedures, as well as improving code and re-designing tasks.
Generating ideas for software innovation based on market trends.
Documenting development processes, procedures, and application version histories.
Keeping up with advancements in application engineering and new technologies.
Education and Experience:
Bachelor’s degree in related field with at least 5-7 years related experience. Advanced proficiency in programming languages, such as Java, SQL, .NET, and C. • Extensive experience in deploying, optimizing, and maintaining software. Strong written, verbal and presentation skills.
Computer Skills:
To perform this job successfully, an individual must have advanced skills in Microsoft® Office Suite (Word, Excel, PowerPoint, Outlook), and Internet Navigation and Research.
Certificates and Licenses:
Valid Driver’s License and US Passport.
Supervisory Responsibilities:
This role will have supervisory responsibilities.
Work Environment:
Standard indoor working environment.
Long periods of sitting while working at computer.
Position requires regular interaction with employees at all levels of the Firm
Independent travel requirement (Domestic and International): Up to 5%.
Equal Opportunity Employer: disability/veteran
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