Duties and Responsibilities, aligned with Key Results:
People
Maintain a positive work atmosphere by behaving and communicating in a manner that encourages productive interactions with customers, co-workers and supervisors
Work closely with various technology teams to help define and implement elegant, scalable and sustainable technical solutions using the Salesforce technologies
Work closely with the architect and business stakeholders to understand requirements and provide efficient and innovative solutions
Assist with Salesforce Administrator tasks, as needed, like maintaining users, profiles, perform data loads as required, sandbox refresh, data backup etc.
Client
Partner with other architects, vendors, partners, business and technical teams to understand business needs and translate them into capability/platform roadmaps and work toward realizing the roadmaps
Troubleshoot and fix defects for planned releases and production issues
Research and find opportunities to utilize SFDC best practices, guidelines to improve system productivity, scaling and monitoring
Build Reports and Dashboards.
Provide after hours on-call support as needed for critical outages.
Value
Design and implement technical solutions to satisfy functional and non-functional requirements while ensuring quality and timely delivery
Create or Update documentation in support of development efforts. Documents may include detailed specifications, implementation guides, architecture diagrams or design documents.
Participate in code reviews with peers and managers to ensure that each increment adheres to original vision as described in the user story and all standard resource libraries and architecture patterns as appropriate.
Create prototypes in support of solution architecture activities
Produce quality code for assigned development tasks
Monitor and improve data quality
Perform other duties as assigned
Education and Experience:
Bachelor’s degree in Computer Science or equivalent. In-depth understanding and working knowledge in Sales/Service/Community clouds. 10 to 15 years of overall experience in Software Development with 6 or more years of experience in Salesforce.com platform as a developer and administrator.
Lightning, Apex Classes/Controllers, Apex Triggers development experience
Development experience using Workflows, Process Builder, Flows & Validation rules.
Web Services development or experience with the Salesforce API (REST, SOAP, Apex etc.)
Experience with Conga CLM tool will be a plus.
Experience in HTML, XML & JavaScript
Knowledge of integrations, third-party integration tools and ETL with Salesforce
Able to work independently and single resource projects
Demonstrated success in implementing at least four full life cycle SFDC implementations.
Coding experience in .NET / Java will be a nice to have
Experience working in Agile/Scrum environment preferred
Ability to work in a fast-paced and changing environment
Additional Required Computer Skills and Experience:
Experience with custom SDLC processes such as code versioning, packaging, test driven development (TDD), continuous integration, test automation, code analysis and code quality metrics
Demonstrated ability to identify and evaluate applications available from 3rd parties on the Salesforce AppExchange.
Ability to stay current on Salesforce releases, new features, product roadmaps.
Ability to stay current on Salesforce integration tools and best practices
Ability to foster new ideas and concepts
Ability to provide technical leadership and help onboard additional resources, contractors as required.
Certificates and Licenses:
Platform App Builder, Platform Developer I, Administrator
Supervisory Responsibilities:
This position will have no direct reports.
Work Environment:
Standard indoor working environment.
Occasional long periods of sitting while working at computer.
Must be able to lift, carry, push or pull up to 30 lbs.
Position requires regular interaction with employees at all levels of the Firm and interface with external vendors as necessary.
Independent travel requirement: None.
Equal Opportunity Employer Veterans/Disability
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